Recent answers to Flash crashing since Flash update to 11.5 and Firefox update to 17.https://support.mozilla.org/ga-IE/questions/9423002012-12-30T06:31:31-08:00I'm having trouble understanding why this thread hasn't been locked. :)
Sometimes people take p2012-12-30T06:31:31-08:00Chris_Iliashttps://support.mozilla.org/ga-IE/questions/942300?page=3#answer-393057<p>I'm having trouble understanding why this thread hasn't been locked.&nbsp;:)
</p><p>Sometimes people take part in pre-existing threads, because they think their problem, and more importantly the cause of their problem, is the same as the question owner. Half the time, it's not the same cause, and posting unhelpful replies makes it harder for people to help (having to read through pages of venting).<br>
If you need help and are not the person who started this thread, it's best to use <a href="https://support.mozilla.org/en-US/questions/new" rel="nofollow">https://support.mozilla.org/en-US/questions/new</a> where volunteers can get more details about your setup.
</p><p>More people might start using it for their own questions, so I'm going to lock it.
</p><p>If you're just looking to vent, use the <em>Submit Feedback</em> item in the Help menu. That info gets collected at <a href="http://input.mozilla.org/" rel="nofollow">http://input.mozilla.org/</a>, where a team of people read it and gather data about the most common issues. That data along with data from the support forum is then presented in the weekly Firefox delivery meeting.
</p>I vented a couple of days before Christmas with someone who THINKS they're a technician and swore. 2012-12-30T04:48:23-08:00crazycappyhttps://support.mozilla.org/ga-IE/questions/942300?page=3#answer-393040<p>I vented a couple of days before Christmas with someone who THINKS they're a technician and swore. Most of the words were edited, but you get the gist of the message.
</p>I know, it just feels good to vent. My very last ditch effort is to use Your Uninstaller to remove 2012-12-30T04:42:55-08:00ThinkBachshttps://support.mozilla.org/ga-IE/questions/942300?page=3#answer-393036<p>I know, it just feels good to vent. My very last ditch effort is to use Your Uninstaller to remove FF and custom install 16.1 something or other with no auto update. We shall see, so far so good...
</p><p>Actually, I went a bit further back: Thank you for using OldApps. Your download will start automatically If not please click here: Firefox 15.0.1 (16.97 MB)
</p>To be quite honest ThinkBachs? I don't think ANY of the Firefox technicians or ANYBODY of Firefox f2012-12-30T04:24:33-08:00crazycappyhttps://support.mozilla.org/ga-IE/questions/942300?page=3#answer-393030<p>To be quite honest ThinkBachs? I don't think <strong>ANY</strong> of the Firefox technicians or <strong>ANYBODY</strong> of Firefox for that matter reads these complaints. If they did they would've <strong>SERIOUSLY</strong> take them to heart and join forces with ADOBE's techs and fix this <strong>CRAP</strong> of theirs.
</p>I've had it with Firefox as well.
Suffering with this for months now with no relief. It really su2012-12-30T04:20:11-08:00ThinkBachshttps://support.mozilla.org/ga-IE/questions/942300?page=3#answer-393029<p>I've had it with Firefox as well.
</p><p>Suffering with this for months now with no relief. It really sucks when all the great plugins and the work that so many have put into developing them are going to be wasted as I and many others move on to something else.
</p><p>My business relies on me being able to have a stable web browser, and I couldn't tout FF enough in the past. Now it's a ripped garbage bag dripping rotten putrid ooze all over the brand new living room carpet.
</p><p>Good bye Firefox, it's been fun while it lasted.
</p>AT THIS POINT AFTER A MONTH THERE IS NO HELP!!!
2012-12-22T05:43:44-08:00crazycappyhttps://support.mozilla.org/ga-IE/questions/942300?page=3#answer-391231<p>AT THIS POINT AFTER A MONTH THERE IS <strong>NO HELP!!!</strong>
</p>Whatever dude. Just trying to help.
2012-12-22T05:41:05-08:00barrcohttps://support.mozilla.org/ga-IE/questions/942300?page=3#answer-391230<p>Whatever dude. Just trying to help.
</p>LOOK!!! STOP!!! UNLESS YOU'RE A LICENSED TECHNICIAN WITH EITHER ADOBE OR FIREFOX, ENOUGH!!! I'2012-12-22T05:34:51-08:00crazycappyhttps://support.mozilla.org/ga-IE/questions/942300?page=3#answer-391225<p>LOOK!!! STOP!!! UNLESS YOU'RE A LICENSED TECHNICIAN WITH EITHER ADOBE OR FIREFOX, ENOUGH!!! I'M F***ING FED UP WITH SOLUTIONS THAT DON'T F***ING WORK!!! UNLESS FIREFOX OR ADOBE GETS OFF THEIR FAT ASSES WHILE SITTING IN A D***ED CUBICLE AND FIX THIS S***, ENOUGH!!!!!
</p><p><sub><em>Edited for language. See <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>. aw</em></sub>
</p>Press CTL + ALT + Delete (task manager} and kill it in the process tab, simply find firefox and clic2012-12-22T05:31:21-08:00barrcohttps://support.mozilla.org/ga-IE/questions/942300?page=3#answer-391222<p>Press CTL + ALT + Delete (task manager} and kill it in the process tab, simply find firefox and click end process. it will give you a warning but ignore it.
</p><p>We will get you through this!
</p>That didn't help either. Trying to install it and I keep getting "Firefox needs to be closed in ord2012-12-22T05:27:11-08:00crazycappyhttps://support.mozilla.org/ga-IE/questions/942300?page=3#answer-391220<p>That didn't help either. Trying to install it and I keep getting "Firefox needs to be closed in order to complete the installation. Please close Firefox." I closed everything I had open, even for 20 minutes and I STILL get that message.
</p>Here is a couple links to older versions of Firefox
Firefox 3.6
Firefox 16
One other thing you coul2012-12-22T04:54:18-08:00barrcohttps://support.mozilla.org/ga-IE/questions/942300?page=3#answer-391201<p>Here is a couple links to older versions of Firefox
</p><p><a href="https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/3.6.28/win32/en-US/Firefox%20Setup%203.6.28.exe" rel="nofollow">Firefox 3.6</a>
</p><p><a href="https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/16.0.2/win32/en-US/Firefox%20Setup%2016.0.2.exe" rel="nofollow">Firefox 16</a>
</p><p>One other thing you could try is installing Real Player and then uninstall.
</p><p>Here is a complete list of all versions of FF.
Remember: Using old versions of Firefox poses a significant security risk.
</p><p><a href="https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/" rel="nofollow">https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/</a>
</p>Yes and I do not have Real Player add on. Majority of the solutions that is listed DOES NOT WORK. 2012-12-22T04:50:23-08:00crazycappyhttps://support.mozilla.org/ga-IE/questions/942300?page=3#answer-391198<p>Yes and I do not have Real Player add on. Majority of the solutions that is listed DOES NOT WORK. And I don't know how to uninstall Firefox 17 and install Firefox 16. So in other words, I'm f***ed.
</p><p><sub><em>Edited for language. See <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>. aw</em></sub>
</p>I hate to say this, but I really don't know. Once I solved my problem, I stopped looking for a solut2012-12-22T04:46:18-08:00barrcohttps://support.mozilla.org/ga-IE/questions/942300?page=3#answer-391195<p>I hate to say this, but I really don't know. Once I solved my problem, I stopped looking for a solution. Have you checked your firefox addins? I found a realplayer addin that I had to remove also.
</p>But WHAT IF you don't have Real Player installed like I don't? Then what? You're screwed?
2012-12-22T04:41:38-08:00crazycappyhttps://support.mozilla.org/ga-IE/questions/942300?page=3#answer-391192<p>But WHAT IF you don't have Real Player installed like I don't? Then what? You're screwed?
</p>I have repaired this problem. The problem is with Realplayer. It must be removed completely in order2012-12-22T04:38:17-08:00barrcohttps://support.mozilla.org/ga-IE/questions/942300?page=3#answer-391189<p>I have repaired this problem. The problem is with Realplayer. It must be removed completely in order for flash to work with Firefox.
</p><p>"The RealPlayer functionality, Downloading &amp; Recording, has compatibility issues with Flash Player 11.3. If RealPlayer is installed, Flash Player content does not appear. YouTube provides an error message when you try to watch a video."
<a href="http://helpx.adobe.com/flash-player/kb/flash-player-113-crash-mozilla.html" rel="nofollow">Flash Player Help / Issues | Flash Player 11.3 | Mozilla Firefox</a>
</p>I'm just gonna use Chrome until Mozilla, Adobe or both fix the problem. I can't keep rebooting my PC2012-12-17T20:02:47-08:00GuitarAnthonyhttps://support.mozilla.org/ga-IE/questions/942300?page=3#answer-389794<p>I'm just gonna use Chrome until Mozilla, Adobe or both fix the problem. I can't keep rebooting my PC when things go wonky and I'm trying to work.
</p>"How did you downgrade Firefox back to 16.0.2? "
Uninstalled 17, and installed 16.
2012-12-17T19:20:32-08:00justlouhttps://support.mozilla.org/ga-IE/questions/942300?page=3#answer-389788<p>"How did you downgrade Firefox back to 16.0.2? "
</p><p>Uninstalled 17, and installed 16.
</p>Hi crazycappy,
if you wanna change mms.cfg, you should make sure your current user account is in the2012-12-17T15:32:16-08:00gavinchouhttps://support.mozilla.org/ga-IE/questions/942300?page=3#answer-389760<p>Hi crazycappy,
if you wanna change mms.cfg, you should make sure your current user account is in the Administrators group, run cmd.exe as Adminitrator and type in attrib -s -h -r C:\Windows\System32\Macromed\Flash\mms.cfg
here is an example that to change the property of the file, then you can change the file as you will, you should be careful when you manipulate the files in system directory
</p><p>Gavin
</p>How did you downgrade Firefox back to 16.0.2?
2012-12-17T13:06:38-08:00crazycappyhttps://support.mozilla.org/ga-IE/questions/942300?page=3#answer-389750<p>How did you downgrade Firefox back to 16.0.2?
</p>I downgraded from 17 to 16.0.2, and Firefox works as it should with all sites, including Flash.
2012-12-17T08:47:33-08:00justlouhttps://support.mozilla.org/ga-IE/questions/942300?page=3#answer-389724<p>I downgraded from 17 to 16.0.2, and Firefox works as it should with all sites, including Flash.
</p>