Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

PDF doesn't open in Firefox

  • 4 fhreagra
  • 55 leis an bhfadhb seo
  • 36 views
  • Freagra is déanaí ó flwoodsman

more options

This seems to be a common problem. Firefox fails to open PDF files. It just shows a blank white screen. The common solution is to shut off the Adobe Reader add-on. Well, it didn't work for me. PDF is still not loading.

This seems to be a common problem. Firefox fails to open PDF files. It just shows a blank white screen. The common solution is to shut off the Adobe Reader add-on. Well, it didn't work for me. PDF is still not loading.

All Replies (4)

more options

The NPAPI plugin by Adobe was blocked by FireFox because it caused the browser to crash...

You need to first disable the NPAPI plugin by going to Tools --> Add Ons and disabling that...

Then download the PDF Viewer Add-On that Firefox has for it's browser here: https://addons.mozilla.org/en-us/firefox/addon/pdfjs/

Then to make sure it's all working... Go to your preferences (command+,) and click "applications"... Make sure the default is selected "Use Adobe Acrobat Pro (default)" -- (you might have to restart after adding the add-on before it shows up, not sure.

Relevent sites:

https://addons.mozilla.org/en-US/firefox/blocked/p89

https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file

more options

LOOK NO FURTHER - if you have a MAC anyway ; )

Go to your MacIntosh HD (hard drive) Double click on Library Double click on Internet Plug-ins Scroll down to AdobePDFViewer.plugin (DELETE IT - OR SEND TO TRASH) Scroll down again to AdobePDFViewrNPAPI.plugin (DELETE IT - OR SEND TO TRASH) Then Reboot your system and voila .. you're done!

more options

In my case I solved this problem by disabling the extension of Nitro PDF download which was causing the conflict.Hope this will help others.

more options

I only get a white page when attempting to download a pdf file.In add ons it says my plug in was automatically disabled due to a plug in vulnerability although it appears to be enabled.I tried disabling it,nothing.I clicked on the update button.It downloaded the update and failed to install due to some bootstrap problem.Tried uninstalling adobe and reinstalling.No help.

    Finally I went back to windows explorer and was once again able to download pdf files.
   This had happened before,not too long ago, and I had to upgrade to the newer version of adobe.This time it appears nothing can be done.Firefox updates fail.Guess I will be using explorer from now on.