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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

In facebook, When I access a picture directly, I am unable to advance the photo forwards or backwards using the mouse/cursor or the arrow keys.

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  • Freagra is déanaí ó scozart

bluecrop
bluecrop
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I am using Firefox 16.0.1 on a macbook pro using 10.7.5 software. When I access a picture directly, I am unable to advance the photo forwards or backwards using the mouse/cursor or the arrow keys. The same is true if I use an external mouse. If I use Safari as the browser, I don't have this issue. This problem just started a couple of days ago. All had been working fine.

I am using Firefox 16.0.1 on a macbook pro using 10.7.5 software. When I access a picture directly, I am unable to advance the photo forwards or backwards using the mouse/cursor or the arrow keys. The same is true if I use an external mouse. If I use Safari as the browser, I don't have this issue. This problem just started a couple of days ago. All had been working fine.

All Replies (3)

user693271
user693271
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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

bluecrop
bluecrop Úinéir na ceiste
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I have been clearing the web history and cache after every session prior to this happening and afterwards as well. No effect on the problem. Still exists.

scozart
scozart
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I've been having the same issue for about 2-3 days. In a related issue, when trying to upload photos, albums, etc. - it just stalled with "Uploading..." Nothing happens... I'm in Windows 7 64 bit / Firefox 15.0.1 Latest Flash update done too.