words run into places they should not be, and several layers of text show up in the same place
Ok, so when I go to places like twitchy or chicks on the right, the graphics and text on the page bleed into where they should not be. Right now I am having a hard time typing because I see in the text box the text at the top of the page here. (Another kind of problem with firefox chang category.
All Replies (10)
Generally speaking, when you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
(You also can clear Firefox's cache completely using:
orange Firefox button or Tools menu > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now")
(2) Remove the site's cookies (save any pending work first) using either of these:
- While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"
- Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?
For problems that span multiple sites, an add-on or global setting is a more logical culprit. Could you disable all nonessential extensions, restart Firefox, and see whether that makes any difference?
orange Firefox button or classic Tools menu > Add-ons > Extensions category
Ok, so there has been a couple of times that I accessed the help menu, and just clearing the cache worked, but only a couple of times and only until it shut down, when I reopen the problem is back. I am totally computer illiterate, and that add on page is really scary to me, and the text is doing that weird thing so I can not read it easily and have no idea what any of those things are anyway. I did the cache and cookie thing and it did not work, am I supposed to shut down and reopen?
i will try this trying to post screen shot, getting error message
Hi Ricci, if you are nervous about disabling your extensions, we can take a look at your list first. If you open the following page, the Extensions should be listed in the second table:
Help > Troubleshooting Information
When you copy and paste that table, the result here will be a bit ugly, but regular forum readers should be able to figure it out.
Can you attach a screenshot?
- http://en.wikipedia.org/wiki/Screenshot
- https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
If you have increased the minimum font size then try the default setting "none" in case the current setting is causing problems.
- Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)
Make sure that you allow websites to choose their fonts.
- Tools > Options > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"
It is better not to increase the minimum font size, but use an extension to set the default page zoom to prevent issues with overlapping text.
- Default FullZoom Level: https://addons.mozilla.org/firefox/addon/default-fullzoom-level/
- NoSquint: https://addons.mozilla.org/firefox/addon/nosquint/
Troubleshooting Information
This page contains technical information that might be useful when you're trying to solve a problem. If you are looking for answers to common questions about Firefox, check out our support website.
Application Basics Name Firefox Version 12.0
User Agent Mozilla/5.0 (Windows NT 5.0; rv:12.0) Gecko/20100101 Firefox/12.0
Profile Directory Enabled Plugins about:plugins Build Configuration about:buildconfig Crash Reports about:crashes Memory Use about:memory
Extensions Name Version Enabled ID
Firefox Notification Hotfix 20120430.01 true firefox-hotfix@mozilla.org AVG Security Toolbar 7.007.026.001 false avg@igeared AVG Security Toolbar 9.0.0.18.1 false avg@toolbar Play Pickle TextLinks 1.0.0 false textlinks@plpickle.com
Important Modified Preferences Name Value
accessibility.typeaheadfind.flashBar 0 browser.cache.disk.capacity 1048576 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size_cached_value 665600 browser.display.background_color #C0C0C0 browser.display.use_system_colors true browser.history_expire_days.mirror 20 browser.places.smartBookmarksVersion 2 browser.startup.homepage http://search.conduit.com/?ctid=CT2399412&SearchSource=13 browser.startup.homepage_override.buildID 20120420145725 browser.startup.homepage_override.mstone rv:12.0 browser.zoom.full false dom.max_script_run_time1800 extensions.lastAppVersion12.0 keyword.URL http://search.conduit.com/ResultsExt.aspx?ctid=CT2319576&q= network.cookie.prefsMigrated true places.database.lastMaintenance 1346905356 places.history.expiration.transient_current_max_pages 10048 places.history.expiration.transient_optimal_database_size 16076636 places.last_vacuum 1322723156 print.print_printer HP DeskJet 970Cse print.printer_HP_DeskJet_970Cse.print_bgcolor false print.printer_HP_DeskJet_970Cse.print_bgimages false print.printer_HP_DeskJet_970Cse.print_command print.printer_HP_DeskJet_970Cse.print_downloadfonts false print.printer_HP_DeskJet_970Cse.print_edge_bottom 0 print.printer_HP_DeskJet_970Cse.print_edge_left 0 print.printer_HP_DeskJet_970Cse.print_edge_right 0 print.printer_HP_DeskJet_970Cse.print_edge_top 0 print.printer_HP_DeskJet_970Cse.print_evenpages true print.printer_HP_DeskJet_970Cse.print_footer center print.printer_HP_DeskJet_970Cse.print_footerleft &PT print.printer_HP_DeskJet_970Cse.print_footerright &D print.printer_HP_DeskJet_970Cse.print_header center print.printer_HP_DeskJet_970Cse.print_headerleft &T print.printer_HP_DeskJet_970Cse.print_headerright &U print.printer_HP_DeskJet_970Cse.print_in_color true print.printer_HP_DeskJet_970Cse.print_margin_bottom 0.5 print.printer_HP_DeskJet_970Cse.print_margin_left 0.5 print.printer_HP_DeskJet_970Cse.print_margin_right 0.5 print.printer_HP_DeskJet_970Cse.print_margin_top 0.5 print.printer_HP_DeskJet_970Cse.print_oddpages true print.printer_HP_DeskJet_970Cse.print_orientation 0 print.printer_HP_DeskJet_970Cse.print_pagedelay 500 print.printer_HP_DeskJet_970Cse.print_paper_data 1 print.printer_HP_DeskJet_970Cse.print_paper_height 11.00 print.printer_HP_DeskJet_970Cse.print_paper_size_type 0 print.printer_HP_DeskJet_970Cse.print_paper_size_unit 0 print.printer_HP_DeskJet_970Cse.print_paper_width 8.50 print.printer_HP_DeskJet_970Cse.print_reversed false print.printer_HP_DeskJet_970Cse.print_scaling 1.00 print.printer_HP_DeskJet_970Cse.print_shrink_to_fit true print.printer_HP_DeskJet_970Cse.print_to_file false print.printer_HP_DeskJet_970Cse.print_unwriteable_margin_bottom 0 print.printer_HP_DeskJet_970Cse.print_unwriteable_margin_left 0 print.printer_HP_DeskJet_970Cse.print_unwriteable_margin_right 0 print.printer_HP_DeskJet_970Cse.print_unwriteable_margin_top 0 privacy.sanitize.migrateFx3Prefs true security.warn_viewing_mixed false
Graphics
Adapter Description NVIDIA RIVA TNT2 Model 64/Model 64 Pro Vendor ID0x10de Device ID0x002d Adapter RAM Unknown Adapter Drivers nv4_disp Driver Version 4.5.2.3 Driver Date 7-28-2003 WebGL Renderer false GPU Accelerated Windows 0. Blocked for your operating system version.
Athraithe ag cor-el ar
Would you believe that I went to get a screen shot and for only the third day in MONTHS it is working properly. Maybe doing what was above fixed it. I am going to shut down and then come back and see if it gets jacked up again. Thank you jscher2000 and cor-el. If it happens again, I will be back. Actually, I will post either way. Again, thanks!!
I will try this. maybe I saved it wrong. getting an error message. Screen again has same problem. grrrr will be back
OK, so I guess I can no longer update my javascript, and it has been disabled due to it being too old a version. I am still on Windows2000, so have I pretty much hit a wall here with my OS?
JavaScript is built-in to Firefox, and nearly all sites still should support Firefox 12. It should not be disabled or need to be updated.
If you are not able to update the Java plugin, that could pose a problem on some sites which require Java. Firefox now disables the older more insecure versions of the Java plugin for your protection. In some cases, you might have the option to re-enable them when needed on the following tab, but for general browsing, it isn't safe:
orange Firefox button or classic Tools menu > Add-ons > Plugins category