I have 2 versions of Firefox loaded on my Mac so software with not update. How do I remove just one version and not lose personal information?
There was a version of Firefox loaded on my Mac when I did a data transfer from my old system that loaded an older version. Now both are on there and I cannot complete updates. When I click a link it is defaulting to the older version and my add-on's are not working correctly.
How do I remove just 1 version (doesn't matter which since the personal information from the 1 version is duplicated on the other) without losing my personal data?
There was a version of Firefox loaded on my Mac when I did a data transfer from my old system that loaded an older version. Now both are on there and I cannot complete updates. When I click a link it is defaulting to the older version and my add-on's are not working correctly.
How do I remove just 1 version (doesn't matter which since the personal information from the 1 version is duplicated on the other) without losing my personal data?
All Replies (1)
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
- Firefox 15.0.x: http://www.mozilla.org/en-US/firefox/all.html
- Trash the Firefox application(s) (e.g. open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re-)install
- Install the new version that you have downloaded
- https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.