Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

why norton toolbar does not work at firefox 16

  • 7 bhfreagra
  • 26 leis an bhfadhb seo
  • 967 views
  • Freagra is déanaí ó hazard987

more options

i have installed ff16 & i used Norton internet security 2012.but in ff16 Norton toolbar does not work.but it is very important for me.

All Replies (7)

more options

hello, symantec seems to only make its extension compatible with release versions of firefox nd doesn't support beta versions of the browser. please download firefox 15.0.1 from getfirefox.com & install it on top of your current version.

please also refer to https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?ct=us&docid=kb20100720113635EN_EndUserProfile_en_us

more options

Firefox 16.0 is still in early stage on Beta channel at moment as 16.0b2.

more options

When I installed firefox 16 it said that Norton wouldn't work. One time when I open FF the Norton toolbar was there and now it seems to be working on my browser just fine. ODD!

more options
more options

I continue to have this problem, but it seems to only crash on sites that want to populate username and password information. Running Windows 7, FireFox 16 and NIS 2013.2.0.18. I have uninstalled both FireFox and NIS several times, but nothing seems to fix it.

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

Athraithe ag cor-el ar

more options

I am having the same problem,

I have Firefox Version 16.0.2 installed and Norton toolbar 2013.2.0.18 running Windows 7 64bit

Every time i visit a page that needs the details from Norton Vault it Crashes.

What i have tried so far to fix it.

1. I have Uninstalled Norton completely and reinstalled - still crashes 2. I have Uninstalled Mozilla and all Saved Data, then reinstalled - Still Crashes 3. I have Mozilla saved on a different drive, not on the OS drive, Tried reinstalling it on OS Drive - Still Crashes 4. I have also tried the Above, Making a new Profile. - Still Crashes

Please Help,

Athraithe ag hazard987 ar