On Aug 14th 11 PM ET/Aug 15th 03:00 UTC, due to scheduled Firefox Account server maintenance, users may not be able to sign in or create a new subscription. This is expected to last approximately 30 minutes. Status updates can be found at https://status.vpn.mozilla.org or https://status.relay.firefox.com.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

had to change pw, ff autfills old pw, never askes to save new. security/remember=yes, no exceptions, not private browsing

  • 5 fhreagra
  • 1 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó cor-el

more options

changed a pw on a site, ff did not ask to save. ff autofills the old pw. I type over it with the new and yet ff never asks t save. my tools/options/security/remember pw is checked. exceptions, there are none listed.

when I view saved pw, the site is listed with the old pw.

changed a pw on a site, ff did not ask to save. ff autofills the old pw. I type over it with the new and yet ff never asks t save. my tools/options/security/remember pw is checked. exceptions, there are none listed. when I view saved pw, the site is listed with the old pw.

All Replies (5)

more options

Try deleting the old password and then login again. Firefox should prompt you to save the new password then.

Here are instructions on viewing and deleting the old password

more options

Followed instructions. Now even my username for the site doesn't show up and when I enter username and pw, **** I'M STILL NOT BEING ASKED TO SAVE!***

Not private browsing. tools/options/security/save passwords = checked exceptions = none use master password = not checked

more options
more options

Check this article for settings that could keep Firefox from not saving usernames and passwords - Usernames and passwords are not saved.

If you are still having problems with this and you think it's a problem with Firefox, try resetting Firefox - Refresh Firefox - reset add-ons and settings

more options

Can you post a link to the log in form on that site?
Then we can check the code.

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).