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I uninstalled Firefox 14.0.1 version and reinstalled it in hopes of solving the screen resolution issue when logging into a different Yahoo! e-mail account

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niceday06
niceday06
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Hi Expert,

I got the following msg when attempting to log into Yahoo! e-mail account #1 (no problem logging into account #2).

"There is a screen resolution problem

Your screen resolution is set below our minimum recommendation of 1024 x 600 pixels. You can continue with your current settings, but the newest version of Yahoo! Mail may not display properly.

Try increasing your screen's resolution (In Windows or Mac OS Help, search for "screen resolution"). If you're using most versions of Windows, here's how: 

   Right-click on the Windows desktop and choose Properties.
   In the Display Properties dialog box, click the Settings tab.
   Use the slider to set your Screen resolution to 1024 x 600 pixels (or higher)."

My workaround: use IE and I am able to log into both Yahoo! accounts successfully.

Attempted Solutions Failed: 1) checked the screen resolution it was greater than recommended. I even changed the size to 1024x768.

2) Uninstalled and reinstalled 14.0.1 version.

Please advise.

Thank you.

Hi Expert, I got the following msg when attempting to log into Yahoo! e-mail account #1 (no problem logging into account #2). "There is a screen resolution problem Your screen resolution is set below our minimum recommendation of 1024 x 600 pixels. You can continue with your current settings, but the newest version of Yahoo! Mail may not display properly. Try increasing your screen's resolution (In Windows or Mac OS Help, search for "screen resolution"). If you're using most versions of Windows, here's how: Right-click on the Windows desktop and choose Properties. In the Display Properties dialog box, click the Settings tab. Use the slider to set your Screen resolution to 1024 x 600 pixels (or higher)." My workaround: use IE and I am able to log into both Yahoo! accounts successfully. Attempted Solutions Failed: 1) checked the screen resolution it was greater than recommended. I even changed the size to 1024x768. 2) Uninstalled and reinstalled 14.0.1 version. Please advise. Thank you.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Did you log out of the first email account before attempting to log into the 2nd account?
If not, that message is probably an error from the server.

Firefox won't create a 2nd "cookie session" to allow multiple, simultaneous account logons to the same server.

This - http://br.mozdev.org/multifox/ - addon allows that.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You also get this issue if you zoom Yahoo! pages or maybe also if you've increased the minimum font size.

Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)
  • Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)