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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox will not load I cleared history. I've installed Java and Adobe updates. still not work

  • 3 fhreagra
  • 31 leis an bhfadhb seo
  • Freagra is déanaí ó dgwynne

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Firefox will not load 

It is just a blank screen. Does anyone else have this problem?

I have cleared history and cache. I've also installed the new Java and Adobe updates and it is still not working.

The website works fine when I use microsoft internet explorer.

All Replies (3)

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Update the Flash plugin to the latest version.

You can find the latest Flash player for Firefox on this page.

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I have updated the flash plugin and it is still not working.

do you have any issues with the website?

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Hi 30messi10,

This is caused by a bug in the new security sandbox release of Flash Player (version 11.3.300.257), Adobe are currently working on a fix but here are two work arounds for now:

1) Reset Firefox - This is the easiest and many people have found this adequate:

2) Turn off the new Protected Mode - This fixes 99% of problems, make sure you turn it back on once Adobe have released an official update:

Let me know how you get on.