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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Download problems, also can't download Firefox update

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Just recently, I am having problems with downloading attachments or even e.g. a bill. I also can't download Firefox update which is on my screen when I log on. I have looked at the ;'Download' box and a message repeats:- Server does not support RFC 5 746 See 2009/3555 I haven't experienced this problem until today I am not very computer savvy although I have been on line for over 10 years

Just recently, I am having problems with downloading attachments or even e.g. a bill. I also can't download Firefox update which is on my screen when I log on. I have looked at the ;'Download' box and a message repeats:- Server does not support RFC 5 746 See 2009/3555 I haven't experienced this problem until today I am not very computer savvy although I have been on line for over 10 years

Réiteach roghnaithe

Ok, let's first try to update your Firefox. Go to www.getfirefox.com, download the latest version of Firefox, and install it. Then try downloading what you tried before.

If it doesn't work, Try to start Firefox in Safe mode. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works fine in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer.

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Réiteach Roghnaithe

Ok, let's first try to update your Firefox. Go to www.getfirefox.com, download the latest version of Firefox, and install it. Then try downloading what you tried before.

If it doesn't work, Try to start Firefox in Safe mode. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works fine in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer.

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Many thanks indeed. Problem appears to be resolved