Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

When I try to launch firefox it won't open a window. It shows that it is running in the task manager but I can't see it open on the desk top. I am trying to run 10 on windows xp. Any ideas?

  • 28 freagra
  • 7 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó JayGarcia

more options

This started when I tried to update firefox. Have unistalled and reinstalled and cleared the registry but nothing is working.

This started when I tried to update firefox. Have unistalled and reinstalled and cleared the registry but nothing is working.

All Replies (8)

more options

Have a look at http://www.processlibrary.com/directory/files/sysfader/23789/ especially the first graphic showing sysfader.exe in the processes list. Remove it and see if FF starts. Hate to get back to square one.

If nothing works so far, then:

Start / Run / enter msconfig in the box and click OK. In the General tab, select the second entry "Diagnostic .....", then choose to restart and see if FF now loads.

more options

I am doing that now

more options

See you're running XP. Just to satisfy curiosity, have you updated to SP3?

more options

Yes I have sp3. FF still not working

more options

Did you follow the instructions to run msconfig in diagnostic mode?

Reboot, do NOT try to load Firefox. Is firefox.exe in the processes list?

Athraithe ag JayGarcia ar

more options

A pop came up with the following message"an access denied error was returned while attempting to change a service. You may need to log on using an administrator account to make specified changes "

more options

Still having the same problem. The image is the TaskManager after running MSConfig

more options

Then re-log on, this time as administrator and try to start FF. You may have been logged in as admin when installing and chose to run FF as admin only and when you log in as an ordinary user, it won't run.

  1. 1
  2. 2