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Selection boxes in Barracuda Anti Spam and Virus Firewall do not appear in 7.0. They appeared in previous versions, and in IE.

Postáilte

Selection boxes in Barracuda Anti Spam and Virus Firewall do not appear in 7.0. They appeared in previous versions, and in IE.

Selection boxes in Barracuda Anti Spam and Virus Firewall do not appear in 7.0. They appeared in previous versions, and in IE.

Tuilleadh mionsonraí faoin chóras

Sites Affected

http://http://barracuda.palibrary.org:8000/cgi-mod/index.cgi

Breiseáin Shuiteáilte

  • Google Update
  • Shockwave Flash 10.3 r183
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.1
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 12.0.1.647
  • 4.0.60531.0
  • GEPlugin
  • ActiveTouch General Plugin Container Version 105
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
  • Office Live Update v1.5
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • npmnqmp 989898989877
  • eMusic DLM 4.1.3
  • 1.9.0042.0
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll

Feidhmchlár

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:7.0) Gecko/20100101 Firefox/7.0

Tuilleadh Eolais

Application Basics
Name
Firefox
Version
7.0
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:7.0) Gecko/20100101 Firefox/7.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Java Quick Starter
1.0
true
jqs@sun.com
PhotoJoy US Community Toolbar
3.7.0.6
true
{f2c43291-151e-499c-98a7-923c120b88fa}
Java Console
6.0.24
false
{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
Microsoft .NET Framework Assistant
1.1
false
{20a82645-c095-46ed-80e3-08825760534b}
Move Media Player
7
false
moveplayer@movenetworks.com
RealPlayer Browser Record Plugin
14.0.3
false
{ABDE892B-13A8-4d1b-88E6-365A6E755758}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://epaper.philly.com/
browser.startup.homepage_override.buildID
20110922153450
browser.startup.homepage_override.mstone
rv:7.0
extensions.lastAppVersion
7.0
keyword.URL
http://search.conduit.com/ResultsExt.aspx?ctid=CT3074349&SearchSource=2&q=
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1317235483
places.history.expiration.transient_current_max_pages
42928
places.last_vacuum
1299231010
print.print_printer
HP LaserJet 4200 PCL 6
print.printer_Adobe_PDF.print_bgcolor
false
print.printer_Adobe_PDF.print_bgimages
false
print.printer_Adobe_PDF.print_command
print.printer_Adobe_PDF.print_downloadfonts
false
print.printer_Adobe_PDF.print_edge_bottom
0
print.printer_Adobe_PDF.print_edge_left
0
print.printer_Adobe_PDF.print_edge_right
0
print.printer_Adobe_PDF.print_edge_top
0
print.printer_Adobe_PDF.print_evenpages
true
print.printer_Adobe_PDF.print_footercenter
print.printer_Adobe_PDF.print_footerleft
&PT
print.printer_Adobe_PDF.print_footerright
&D
print.printer_Adobe_PDF.print_headercenter
print.printer_Adobe_PDF.print_headerleft
&T
print.printer_Adobe_PDF.print_headerright
&U
print.printer_Adobe_PDF.print_in_color
true
print.printer_Adobe_PDF.print_margin_bottom
0.5
print.printer_Adobe_PDF.print_margin_left
0.5
print.printer_Adobe_PDF.print_margin_right
0.5
print.printer_Adobe_PDF.print_margin_top
0.5
print.printer_Adobe_PDF.print_oddpages
true
print.printer_Adobe_PDF.print_orientation
0
print.printer_Adobe_PDF.print_page_delay
50
print.printer_Adobe_PDF.print_pagedelay
500
print.printer_Adobe_PDF.print_paper_data
1
print.printer_Adobe_PDF.print_paper_height
11.00
print.printer_Adobe_PDF.print_paper_size_type
0
print.printer_Adobe_PDF.print_paper_size_unit
0
print.printer_Adobe_PDF.print_paper_width
8.50
print.printer_Adobe_PDF.print_reversed
false
print.printer_Adobe_PDF.print_scaling
0.70
print.printer_Adobe_PDF.print_shrink_to_fit
true
print.printer_Adobe_PDF.print_to_file
false
print.printer_Adobe_PDF.print_unwriteable_margin_bottom
0
print.printer_Adobe_PDF.print_unwriteable_margin_left
0
print.printer_Adobe_PDF.print_unwriteable_margin_right
0
print.printer_Adobe_PDF.print_unwriteable_margin_top
0
print.printer_HP_LaserJet_4200_PCL_6.print_bgcolor
false
print.printer_HP_LaserJet_4200_PCL_6.print_bgimages
false
print.printer_HP_LaserJet_4200_PCL_6.print_command
print.printer_HP_LaserJet_4200_PCL_6.print_downloadfonts
false
print.printer_HP_LaserJet_4200_PCL_6.print_edge_bottom
0
print.printer_HP_LaserJet_4200_PCL_6.print_edge_left
0
print.printer_HP_LaserJet_4200_PCL_6.print_edge_right
0
print.printer_HP_LaserJet_4200_PCL_6.print_edge_top
0
print.printer_HP_LaserJet_4200_PCL_6.print_evenpages
true
print.printer_HP_LaserJet_4200_PCL_6.print_footercenter
print.printer_HP_LaserJet_4200_PCL_6.print_footerleft
&PT
print.printer_HP_LaserJet_4200_PCL_6.print_footerright
&D
print.printer_HP_LaserJet_4200_PCL_6.print_headercenter
print.printer_HP_LaserJet_4200_PCL_6.print_headerleft
&T
print.printer_HP_LaserJet_4200_PCL_6.print_headerright
&U
print.printer_HP_LaserJet_4200_PCL_6.print_in_color
true
print.printer_HP_LaserJet_4200_PCL_6.print_margin_bottom
0.300000011920929
print.printer_HP_LaserJet_4200_PCL_6.print_margin_left
0.300000011920929
print.printer_HP_LaserJet_4200_PCL_6.print_margin_right
0.300000011920929
print.printer_HP_LaserJet_4200_PCL_6.print_margin_top
0.300000011920929
print.printer_HP_LaserJet_4200_PCL_6.print_oddpages
true
print.printer_HP_LaserJet_4200_PCL_6.print_orientation
0
print.printer_HP_LaserJet_4200_PCL_6.print_page_delay
50
print.printer_HP_LaserJet_4200_PCL_6.print_pagedelay
500
print.printer_HP_LaserJet_4200_PCL_6.print_paper_data
1
print.printer_HP_LaserJet_4200_PCL_6.print_paper_height
11.00
print.printer_HP_LaserJet_4200_PCL_6.print_paper_size_type
0
print.printer_HP_LaserJet_4200_PCL_6.print_paper_size_unit
0
print.printer_HP_LaserJet_4200_PCL_6.print_paper_width
8.50
print.printer_HP_LaserJet_4200_PCL_6.print_reversed
false
print.printer_HP_LaserJet_4200_PCL_6.print_scaling
1.00
print.printer_HP_LaserJet_4200_PCL_6.print_shrink_to_fit
true
print.printer_HP_LaserJet_4200_PCL_6.print_to_file
false
print.printer_HP_LaserJet_4200_PCL_6.print_unwriteable_margin_bottom
0
print.printer_HP_LaserJet_4200_PCL_6.print_unwriteable_margin_left
0
print.printer_HP_LaserJet_4200_PCL_6.print_unwriteable_margin_right
0
print.printer_HP_LaserJet_4200_PCL_6.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
security.disable_button.openCertManager
false
security.warn_viewing_mixed
false
Graphics
Adapter Description
Rage 128 Pro
Vendor ID
1002
Device ID
5046
Adapter RAM
Unknown
Adapter Drivers
ati2dvaa
Driver Version
6.13.10.5004
Driver Date
1-10-2002
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
GPU Accelerated Windows
0/1. Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.

Tim 148 réiteach 1005 freagra

What version of Barracuda firmware are you running?

What version of Barracuda firmware are you running?
asajay 1 réiteach 16 freagra

I reported this last night, so there are at least two of us experiencing the problem:

https://support.mozilla.com/en-US/questions/881319

I've tried uploading an example that shows the boxes missing from the screen.

Are you asking which version of Firefox? It would be 7.0.1

Firmware is usually something loaded in a piece of silicon on a circuit board.

I reported this last night, so there are at least two of us experiencing the problem: https://support.mozilla.com/en-US/questions/881319 I've tried uploading an example that shows the boxes missing from the screen. Are you asking which version of Firefox? It would be 7.0.1 Firmware is usually something loaded in a piece of silicon on a circuit board.

Athraithe ag asajay ar

Tim 148 réiteach 1005 freagra

Are you the admin of the Barracuda appliance, or just using the end-user portal?

Are you the admin of the Barracuda appliance, or just using the end-user portal?
asajay 1 réiteach 16 freagra

End-user.

End-user.

Úinéir na ceiste

"What version of Barracuda firmware are you running?"

We were running 5.0.0.020 when we reported the problem. Over the weekend I upgraded to 5.0.0.025. The same results are exhibited.

A colleague reported the same situation for him in the Macintosh version, but was able to see the selection boxes in Safari.

"What version of Barracuda firmware are you running?" We were running 5.0.0.020 when we reported the problem. Over the weekend I upgraded to 5.0.0.025. The same results are exhibited. A colleague reported the same situation for him in the Macintosh version, but was able to see the selection boxes in Safari.

Athraithe ag gormley@hslc.org ar

Úinéir na ceiste

"Are you the admin of the Barracuda appliance, or just using the end-user portal?"

Both. However, while the situation seems to be exhibited consistently in the end user interface, it seems spotty in the admin interface; List of users shows the problem, while the message log displays the selection boxes.

"Are you the admin of the Barracuda appliance, or just using the end-user portal?" Both. However, while the situation seems to be exhibited consistently in the end user interface, it seems spotty in the admin interface; List of users shows the problem, while the message log displays the selection boxes.

Athraithe ag gormley@hslc.org ar

Tim 148 réiteach 1005 freagra

@gormley -> Which version of Barracuda firmware are you running? I will try out the interface tomorrow at a client site and see if I can reproduce

@gormley -> Which version of Barracuda firmware are you running? I will try out the interface tomorrow at a client site and see if I can reproduce

Úinéir na ceiste

"@gormley -> Which version of Barracuda firmware are you running? I will try out the interface tomorrow at a client site and see if I can reproduce "

5.0.0.025

"@gormley -> Which version of Barracuda firmware are you running? I will try out the interface tomorrow at a client site and see if I can reproduce " 5.0.0.025

Úinéir na ceiste

fmdeveloper, any luck?

fmdeveloper, any luck?
dmsirius 0 réiteach 2 freagra

The volunteer on the Firefox chat help line (thanks!) suggested I contact Barracuda. I opened a case with them, they called me and they installed a patch. The "heading" line checkbox still doesn't render, but you can click where the box should be to select/deselect all messages, and next to each message there now is a rendered check box. By the way, they do call their software levels "firmware". I don't know if the patch is reflected in our level. But it's now good, hope everyone can get past this annoying little problem. (I could not have been more pleased with the help from Barracuda.)

The volunteer on the Firefox chat help line (thanks!) suggested I contact Barracuda. I opened a case with them, they called me and they installed a patch. The "heading" line checkbox still doesn't render, but you can click where the box should be to select/deselect all messages, and next to each message there now is a rendered check box. By the way, they do call their software levels "firmware". I don't know if the patch is reflected in our level. But it's now good, hope everyone can get past this annoying little problem. (I could not have been more pleased with the help from Barracuda.)

Athraithe ag dmsirius ar

Úinéir na ceiste

dmsirius, what firmware version are you running?

dmsirius, what firmware version are you running?
dmsirius 0 réiteach 2 freagra

v5.0.0.023

v5.0.0.023

Úinéir na ceiste

Thanks so much, dmsirius! We're running a later version of the firmware (v5.0.0.025). We can click where the box should be, but it's very confusing. I'm looking at an office-wide migration from Firefox, and want to prevent that!

Thanks so much, dmsirius! We're running a later version of the firmware (v5.0.0.025). We can click where the box should be, but it's very confusing. I'm looking at an office-wide migration from Firefox, and want to prevent that!
asajay 1 réiteach 16 freagra

Freagra Cabhrach

I'm very disappointed that Firefox hasn't even identified a reason for this behavior, especially as it worked fine prior to the update to 7.0.1. The latest information here indicates I should contact my ISP to have them update Barracuda, but even then it still won't work as expected. To me, that just sounds like a band-aid.

I've been very happy with Firefox until now, but that happiness is starting to wane because they've done -something- that is messing up web presentment, more than just Barracuda.

I may have to look into other browsers if something at least isn't identified as being the culprit.

I'm very disappointed that Firefox hasn't even identified a reason for this behavior, especially as it worked fine prior to the update to 7.0.1. The latest information here indicates I should contact my ISP to have them update Barracuda, but even then it still won't work as expected. To me, that just sounds like a band-aid. I've been very happy with Firefox until now, but that happiness is starting to wane because they've done -something- that is messing up web presentment, more than just Barracuda. I may have to look into other browsers if something at least isn't identified as being the culprit.
asajay 1 réiteach 16 freagra

Freagra Cabhrach

FIXED!

I reverted back to 3.6.23 and all works fine. From everything I can tell; number of problems submitted, breadth of issues, no access to versions 4, 5, 6 (rapid version turnover with no support), and now beta being released for 8, it seems FF is having the user base do all it's alpha/beta testing without consent. Being in product marketing myself, I probably would have lost a significant percentage of my customer base by now. When FF begins to support a new mainstream release, then I'll be interested again.

FIXED! I reverted back to 3.6.23 and all works fine. From everything I can tell; number of problems submitted, breadth of issues, no access to versions 4, 5, 6 (rapid version turnover with no support), and now beta being released for 8, it seems FF is having the user base do all it's alpha/beta testing without consent. Being in product marketing myself, I probably would have lost a significant percentage of my customer base by now. When FF begins to support a new mainstream release, then I'll be interested again.
jgolden01 0 réiteach 3 freagra

It looks like it's fixed in the latest beta firmware release: 5.1.0.012 (2011-10-26)

It looks like it's fixed in the latest beta firmware release: 5.1.0.012 (2011-10-26)
asajay 1 réiteach 16 freagra

Well that's all well and good, and maybe some ISPs will implement it, but after checking with ours, they responded as expected. They will -not- install a beta release of firmware on the Barracuda server just because something is broken in Firefox. The feature works just fine in all other browsers, so it's not broken at the Barracuda firewall and there is no other compelling reason to install a beta release.

I personally think they have their customers best interests in mind, as installing a beta release could do untold things and really cause chaos. Working in the same industry, I happen to agree.

So this DOES NOT resolve the problem as far as I'm concerned. I have moved on to evaluating other browsers and may migrate all our systems shortly.

Personally, I think this quick-turn process Firefox has moved to does not leave any room for repairing or fixing problems just like this before a major release. And what's with not being able to move back to 6 or 5 or 4? The last release still "supported" is version 3, and it's the only other one you can download.

Well that's all well and good, and maybe some ISPs will implement it, but after checking with ours, they responded as expected. They will -not- install a beta release of firmware on the Barracuda server just because something is broken in Firefox. The feature works just fine in all other browsers, so it's not broken at the Barracuda firewall and there is no other compelling reason to install a beta release. I personally think they have their customers best interests in mind, as installing a beta release could do untold things and really cause chaos. Working in the same industry, I happen to agree. So this DOES NOT resolve the problem as far as I'm concerned. I have moved on to evaluating other browsers and may migrate all our systems shortly. Personally, I think this quick-turn process Firefox has moved to does not leave any room for repairing or fixing problems just like this before a major release. And what's with not being able to move back to 6 or 5 or 4? The last release still "supported" is version 3, and it's the only other one you can download.

Úinéir na ceiste

Just updated to 8.0; still shows the same problem. Barracuda firmware update 5.1.0.012 is still in beta.

Just updated to 8.0; still shows the same problem. Barracuda firmware update 5.1.0.012 is still in beta.
asajay 1 réiteach 16 freagra

Hey yea... look at that, the new improved accelerated release cycle for Firefox is GREAT! at fixing these kinds of bugs.

Whoops, was my [Sarcasm Lock] key pressed?

I guess you have to wait what? Two, three or four releases into the future for bugs to get fixed? Nice! Especially when they break previous functionality. So I figure we should see this fixed in .... ooh..... 2012 mid year.

Still works fine in all other browsers. Problem is not with Barracuda.

PEBKAC in the Firefox development center.

PS. This reply is not meant to be helpful. It's more "bitter" in nature, take it with a grain of salt.

Hey yea... look at that, the new improved accelerated release cycle for Firefox is GREAT! at fixing these kinds of bugs. Whoops, was my [Sarcasm Lock] key pressed? I guess you have to wait what? Two, three or four releases into the future for bugs to get fixed? Nice! Especially when they break previous functionality. So I figure we should see this fixed in .... ooh..... 2012 mid year. Still works fine in all other browsers. Problem is not with Barracuda. PEBKAC in the Firefox development center. PS. This reply is not meant to be helpful. It's more "bitter" in nature, take it with a grain of salt.
asajay 1 réiteach 16 freagra

I can verify it's not fixed in 9.0 either. However, my ISP just today switched to an updated Barracuda Spam and Virus Firewall. It's running production Firmware version 5.1.0.013 and now the boxes display correctly.

Kudos to Barracuda.

I can verify it's not fixed in 9.0 either. However, my ISP just today switched to an updated Barracuda Spam and Virus Firewall. It's running production Firmware version 5.1.0.013 and now the boxes display correctly. Kudos to Barracuda.