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When I try to put Firefox into my Applications Folder I am told 'The operation can’t be completed because you don’t have permission to access some of the items' and thus cannot update: what am I doing wrong?
I am using Mac OS 10.6.7. I downloaded Firefox 6 but when I tried to put it into my Applications Folder I got a message stating 'The operation can’t be completed because you don’t have permission to access some of the items' so I am unable to update Firefox.
All Replies (1)
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
- Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
- Trash the current Firefox application to do a clean (re-)install
- Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
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