Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why does the 'reopen last closed window' keyboard shortcut (shift cmd N) not work when there is no window open?

  • 15 freagra
  • 6 leis an bhfadhb seo
  • 3067 views
  • Freagra is déanaí ó SimonVB

more options

When all Firefox windows are closed (I can see my desktop) but Firefox is still the application with 'focus', the shortcut 'Shift-Cmd-N' doesn't have any effect. It should re-open the last closed window. This function does work when going to History -> Recently Closed Windows, but not with the keyboard shortcut when there's no window open.

All Replies (15)

more options

Troubleshooting extensions and themes

Check and tell if its working.

more options

Nope, sorry! I have the default theme selected, and disabled all extensions. Also tried Safe Mode (which is practically the same). Still, same result: with no window open, the shortcut won't work. Oh and by the way: this problem exists on my older system (OSX 10.4, FF3) aswell.

more options

Try to switch focus to the Firefox application via Command + Tab to make sure that Firefox has focus.

more options

As I originally posted, Firefox still has focus. For example: I have one FF window open, I hit cmd + w to close it, and then I try shift + cmd + n --> nothing happens, last window is not re-opened. Switching focus away and back doesn't change a thing either.

more options

-> Create a New Profile as a test to check if your current profile is causing the problems. See:

Basic Troubleshooting: Make a New Profile

-> If that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile. See this:

Recovering important data from an old profile

Check and tell if its working.

more options

It may be a bug or an unsupported feature on Mac if all windows are closed.
I'm not on a Mac, so can't test it.

Do other shortcuts like Ctrl + N to open a new window work?

more options

mha007: I'm sorry, I won't make a new profile just for this problem. I'm on a brand new system anyway - the problem happened on my old computer, and on this one alike (also before I imported my bookmarks).

cor-el: All other shortcuts (that I use regularly) work just fine. I use cmd + n or cmd + t all the time.

Ok, update: Just now I tried something. I have one open window. When I close it, the shortcut does not work. Then I go to History -> Recently closed windows and click the top one. Then I close it again, and then the shorcut to re-open it DOES work. From then on, it works fine, also when I browse, use tabs etc., until Firefox is quit and restarted, then it doesn't work anymore.

So, to restate: Everytime Firefox starts, I need to re-open the last window through the menu once, before the shortcut shift + cmd + n works when there's no open window.

Athraithe ag SimonVB ar

more options

Any more input on this?

more options

Since you refuse to Create a New Profile, Do this - Troubleshooting plugins

Check and tell if its working.

more options

mha007 - I have followed your advice and the whole guide, without result. I had previously tried the safe mode aswell, like I said after your first reply.

To be sure, I even made a new profile. Still, no difference.

Just wondering: can any of you recreate this problem? Quit FF, open one window and surf somewhere, then close that window and press Shift + Cmd (/ctrl) + N. Does this open that last window? Not for me it doesn't.

more options

There have been similar problems reported in the past with opening a window via the keyboard when all windows were closed and only the menu bar is visible, so it is quite possible that this isn't working properly.

You would need someone with a Mac to confirm that or try to ask on a Mac oriented forum.

more options

cor-el - Thanks for the info. I asked the question on one of my regular forums with a Mac section.

However, maybe Windows users can try and recreate the same behaviour? That is, when some report that it DOES work on Windows, we've narrowed down the problem... Could you try it out, for starters?

I'll keep you posted on the Mac reactions.

more options

You can't close all open windows on the Windows and the Linux platform without closing the Firefox program.
You can only do that on the Mac platform, so it is not possible to reproduce this problem.

more options

Right. Ok, just Mac users then!

Athraithe ag SimonVB ar

more options

So far I got two reactions, both were able to reproduce this problem. Yay, it's not just me! So ... what happens now?