The new Firefox crashes everytime I try to Print something. This began with this new version & happens every single time. Help, please!
I use WinXP on a Dell desktop. Everything is updated regularly.
All Replies (3)
Firefox 3.5.5 is not a "new version", it's from 11/2009.
Is Firefox sending a crash report?
If so, see this:
https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_getting-help-with-your-crash
Type about:crashes in the URL bar and hit Enter.
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.
i cant see from the technical info what kind of printer? if its an hp there may not be an update for the printer application for firefox 5. there wasnt one for my hp printer so i save the page then open it with something else and print it.
Thanks you guys! I double checked everything & found out that although I had downloaded & run 5, it didn't actually download - just messed up 3.5.5! So it's a big help to know that there was a major glitch there. I'm going to re-do the download & installation of 5.0 & see what happens. The funny thing is that everything else seemed to work. Hopefully this will solve the issue. If not, I'll be back.