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Had shockwave.com bookmark years no problems. get message; Internal Server Error Read The server encountered an internal error or misconfiguration and was unable to complete your request. Reference #3.35a802cc.1312120925.215c7b5. Solution??

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  • Freagra is déanaí ó Louie57

Louie57
Louie57

Had Shockwave.com bookmark for years with no problems until yesterday. Now when I go to it via bookmark or manually I get this message; Internal Server Error - Read The server encountered an internal error or misconfiguration and was unable to complete your request. Reference #3.35a802cc.1312120925.215c7b5. How do I correct this problem?

Had Shockwave.com bookmark for years with no problems until yesterday. Now when I go to it via bookmark or manually I get this message; Internal Server Error - Read The server encountered an internal error or misconfiguration and was unable to complete your request. Reference #3.35a802cc.1312120925.215c7b5. How do I correct this problem?

Réiteach roghnaithe

I started having this problem a couple of days ago. I was able to access the site by going to: http://secure.shockwave.com/home.jsp It does not work just to enter "secure.shockwave.com". Hope this helps!

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All Replies (4)

VTewks
VTewks

Réiteach Roghnaithe

I started having this problem a couple of days ago. I was able to access the site by going to: http://secure.shockwave.com/home.jsp It does not work just to enter "secure.shockwave.com". Hope this helps!

cor-el
cor-el
  • Moderator

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Louie57
Louie57 Úinéir na ceiste

Thanks so much VTewks. Tried it and it worked. Really appreciate your reply.

Athraithe ag Louie57 ar

Louie57
Louie57 Úinéir na ceiste

Thanks for your reply cor-el. Used your recommendation as an added step.

Athraithe ag Louie57 ar