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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Unable to access my sync account

  • Gan freagra
  • 2 leis an bhfadhb seo
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lrhamelin
lrhamelin
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I created a sync account on the Firefox Sync Server using my old computer. That computer died. I'm now trying to access my sync account on a new computer using my email address (I know I'll lose my old sync data, that's not the problem.)

When I try to log into the Firefox Sync Server, it rejects my password (which I'm pretty sure is correct). When I attempt a password recovery using my registered email account, Firefox never sends me a password recovery email. When I attempt to create a new account, Firefox rejects the email as already existing.

I created a sync account on the Firefox Sync Server using my old computer. That computer died. I'm now trying to access my sync account on a new computer using my email address (I know I'll lose my old sync data, that's not the problem.) When I try to log into the Firefox Sync Server, it rejects my password (which I'm pretty sure is correct). When I attempt a password recovery using my registered email account, Firefox never sends me a password recovery email. When I attempt to create a new account, Firefox rejects the email as already existing.