Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Sorry, Forbidden. This comes up when I click on some news links. I go back and click on the same link and it works.

  • 9 bhfreagra
  • 12 leis an bhfadhb seo
  • Freagra is déanaí ó Xircal

more options

v 3.6.16 . this happens on featured top stories. does not do this from ie.

All Replies (9)

more options

Update Flash via

The page which requires the latest version may have changed when you clicked it a second time.

more options

it was doing it before i updated to this version of FF and I updated flashplayer 3-4 weeks ago. it was the same before and after. Thanks anyway

more options

Can you try running Firefox in Diagnose Firefox issues using Troubleshoot Mode? If it functions properly in that configuration, then one of your add-ons is the culprit.

more options

OK, I downloaded FF 4 and and updated FP again,(don't know why someone can't write a program and leave it alone) NOT only do I NOT like the looks of FF 4 but now I get this when I open it: We noticed you may have signed in or signed out in another window. Click OK to reload your page. it did solve the other issue.

more options

Hit CTRL+SHIFT+DEL, change the setting at the top into "Everything" and then in the bottom half of the menu, checkmark "Cache" (uncheck the others). Then click the "Clear Now" button.

Then go to Tools | Options | Advanced | Network (tab) and in the Offline Storage menu, click the "Clear Now" button.

Then go to Tools | Options | Privacy, click the Show Cookies button and delete the cookies from sites which are causing that message to appear.

more options

no good............time for a new browser

more options

Before you resort to desperate measures, can you go to Tools | Options | Advanced and if it's enabled, uncheck "Tell websites I don't want to be tracked".

Then go to File | Exit and restart Firefox.

Do you have any kind of add-on installed like Ghostery which prevents sites from tracking you, or any security software which filters all your searches like AVG Safe Search for example?

more options

I do run AVG.........for a year. These things start when someone fixes what AIN'T BROKE updates, upgrades!!!!!

more options

If you have AVG Safe Search enabled, then all your URLs are filtered through AVG's search engine. So you have to wait while AVG decides whether or not the link is 'safe' according to their dbase. That may take too long, but since AVG caches search history, the second click on the same link will often work since the scanner looks to the cache before going to the site.

You could try disabling the Surf Shield in the AVG UI to see whether that makes any difference. See:

See also AVG Safe Search @