Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Adobe download (error)not recognized w/ my MAC since FF3.6.12 installed

  • Gan freagra
  • 5 leis an bhfadhb seo
more options

My Mac is 10.6.4 and I updated FireFox 3.6.12 in Oct. Since then, if I'm in a website (e.g.APS) to download my statement I used to get it downloaded into a PDF. Now I get a download error message saying it cannot open the .acx file extension. I get this same error message whether I'm in any website I need to download something. I can download fine if I'm using my Safari. I have uninstalled Reader 9.4 along with Flash Player and re-installed both w/o any luck in being able to download files in any website. The Unable to download or save files HELP didn't have anything that worked to correct the problem. Is this a bug w/ FireFox 3.6.12 with Macs? I did not have this download error problem before updating to 3.6.12.

My Mac is 10.6.4 and I updated FireFox 3.6.12 in Oct. Since then, if I'm in a website (e.g.APS) to download my statement I used to get it downloaded into a PDF. Now I get a download error message saying it cannot open the .acx file extension. I get this same error message whether I'm in any website I need to download something. I can download fine if I'm using my Safari. I have uninstalled Reader 9.4 along with Flash Player and re-installed both w/o any luck in being able to download files in any website. The Unable to download or save files HELP didn't have anything that worked to correct the problem. Is this a bug w/ FireFox 3.6.12 with Macs? I did not have this download error problem before updating to 3.6.12.