Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Bing/Zugo toolbar will not remove, no matter how many times I click uninstall.

  • 7 bhfreagra
  • 291 leis an bhfadhb seo
  • 1207 views
  • Freagra is déanaí ó Lary_Smith

more options

I have gone into tools, Add-ons, and then clicked uninstall on "Search Toolbar" which is supposed to remove Bing toolbar, but as soon as I restart, the add-on window pops up and says a new add-on has been installed, and shows the Search Toolbar again. My homepage has been changed several times to "Bing.Zugo" or something of that sort. I can't find anyway to remove this, as Malware scans, and AVG scans have brought up nothing, and I can't find anything else in my Add/Remove Programs list, or in my Program Files, I'm running the most current version of 3.6 Firefox, and am running Windows XP SP3

All Replies (7)

more options

At "about:support" URL (without quotes), find the id of the toolbar Add-on. Then in Profile folder/extensions/ directory , delete the folder named as the id of the toolbar, restart Firefox.

Athraithe ag Svetlana ar

more options

I'm using Windows XP SP3, with Firefox 3.5.

The newest version of SUPER (an audio/video format translator) installed this without asking me. (Versions from early 2010 are okay.) Immediately afterwards, I found that Firefox would crash frequently (I think it was whenever I downloaded a file), and uninstall the sound driver, and I switched to Firefox 4 beta. That solved the crashing, but the soundcard driver would still sometimes uninstall itself when I used Firefox. and I had to switch to using Chrome.

I tried to remove Zugo using "Start->Settings->Control Panel->Add/Remove Applications", but later got a notice from ESET NOD32 Antivirus 4 that said

4/6/2011 9:04:21 PM Startup scanner file C:\Program Files\Search Toolbar\SearchToolbar.dll a variant of Win32/Toolbar.Zugo potentially unwanted application unable to clean

So I went to C:\Program Files\Search Toolbar, and there was an uninstaller there, which I ran. Perhaps it's gone now. I don't know.

more options

Hi, everyone

After you've uninstalled the (any) toolbar and restarted your browser, usually you have to manually set your home page to finish the process.

You can see how to do that here: for Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95314

for Fire Fox: http://support.mozilla.com/en-US/kb/How%20to%20set%20the%20home%20page

for Internet Explorer: http://support.microsoft.com/kb/252464 Hope that helped d

more options

I use Windows 7 operating system. To remove BING as your Firefox startup search engine, type "about:config" at the address space, then type "URL" for search. Then, type "BING" for search, and you will see www.bing.com appears at two places (one is for startup default). Right click to select "Modify," then type "www.google.com". After you re-open Firefox, Google will show up instead of Bing.

Have a nice day.

                    JimTH
more options

I have tried all of the suggestion on how one is to delete Bing from Windows XP. It seems that people have an idea but so far they are not a step by step method for me to remove Bing Why is this? Please help

more options

^ Perhaps "Bing" is being installed in different ways from a variety of different sources?

Google search for "remove Bing" = 79,000,000 search results

more options

My younger brother could not get rid of Zugo toolbar, too. Very stubborn thing...We are looking for a good tool to remove it and that is why we enter this Mozilla forum again. But we don't get satisfied info so we decide to remove it manually with the guide found on Google: http://blog.teesupport.com/how-to-guide-remove-win32toolbar-zugo-manually-and-thoroughly/. Hope we can remove it completely finally.