Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

MJB: FF 3.6.6 Crashes Repeatedly, even when idle

  • 7 bhfreagra
  • 30 leis an bhfadhb seo
  • Freagra is déanaí ó AnonymousUser

more options

[Apologies, I clicked the wrong URL and shut the previous thread by mistake.]

I have FF 3.6.6 randomly crashing when I am not even doing anything. I have two websites open normally, neither of them uses Flash or any adobe plug-ins. One auto-refreshes content every few minutes, but it is text and basic JPG/GIF graphics (run by JavaScript I presume). The other site does nothing if I take no actions. But several times a day, FF just shuts down silently.

I am running on linux Mint 9 KDE Edition.

about:crashes says the URL is invalid. ~/.mozilla/firefox/Crash Reports/ doesn't exist; ~/.mozilla/firefox/ contains a single file called .profiles.ini - nor could I find a folder by that name in any of the directories related to FireFox.

Athraithe ag NoahSUMO ar

Réiteach roghnaithe

All Replies (7)

more options

I have now scanned my entire HD for a folder (or file) named Crash Reports, with no luck.

more options

Install the ViewAbout extension for Firefox restart the app. then go to View | ViewAbout | about:crashes

more options

OK, I installed that. You may not believe this but there is no "crashes" option in the new menu. It goes: about, buildconfig, cache, config, credits, ....

more options

Réiteach Roghnaithe

more options

Thanks for the anti-virus links, but that's all Windows software; I'm on linux. :-)

I'll try safe mode and report back when I have news.

more options

Btw, I need to point out that my system is a clean install as of a few days ago, to a new hard drive, so the OS was installed from scratch, along with all other software.

more options

OK, after eliminating and testing, it seems (!) that the crash is caused by Mint Search Enhancer - which comes preinstalled with the OS and FF 3.6.6. I had it disabled and had no crashes for a full day. Re-enabled and FF crashed within a few hours.

I don't have certainty that this was the culprit as I might simply not have left things going long enough for them to provoke a crash. But it does seem to be the case.

Anyway, thank you for the assistance. :-)