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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I cannot open links embedded in emails sent to me

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 15 views
  • Freagra is déanaí ó Morbus

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I have a hotmail account. I cannot open links embedded within emails sent to me. It was suggested by windows live that it could be a browser problem.

This happened

Every time Firefox opened

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Hello Sue.

Although possibly not related to your problem, I have to remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. On top of this, it has known unpatched bugs and security problems. I urge you to update to the latest version of Firefox, for maximum security, stability, performance and usability. You can get it for free, as always, at getfirefox.com.

As for your issue, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.