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I cannot upgrade to Firefox 3.6.6 because the license file cannot be found

Postáilte

I am running Firefox 3.6.3. The upgrade process is failing to install a partial upgrade. When it tries to install a full upgrade it says it cannot find the license file and does not let the installation continue.

This happened

A few times a week

== Firefox tried to upgrade to 3.6.6

I am running Firefox 3.6.3. The upgrade process is failing to install a partial upgrade. When it tries to install a full upgrade it says it cannot find the license file and does not let the installation continue. == This happened == A few times a week == Firefox tried to upgrade to 3.6.6

Réiteach roghnaithe

In that case, uninstall Firefox, reboot your computer, delete the C:\\Program Files\Mozilla Firefox\ folder, then try re-installing using the instructions at How to download and install Firefox on Windows

Read this answer in context 0

Tuilleadh mionsonraí faoin chóras

Breiseáin Shuiteáilte

  • -Office Plugin for Netscape Navigator
  • 1.9.0042.0
  • npdivxplayerplugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • Shockwave Flash 10.0 r45
  • iTunes Detector Plug-in
  • DivX Web Player version 2.0.2.40
  • GEPlugin
  • 4.0.50524.0
  • NPWLPG
  • Google Update
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Feidhmchlár

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

Tuilleadh Eolais

Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Java Console
6.0.16
true
Drag & Drop.io
2.0.1
true
dropio@dropio
Java Console
6.0.18
true
LastPass
1.68.0
true
support@lastpass.com
AI Roboform Toolbar for Firefox
6.9.98
true
{22119944-ED35-4ab1-910B-E619EA06A115}
Skype extension for Firefox
4.2.0.5198
false
Java Console
6.0.20
true
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.portalbella.com/pages/whipsaw/
browser.startup.homepage_override.mstone
rv:1.9.2.3
extensions.lastAppVersion
3.6.3
network.cookie.prefsMigrated
true
places.last_vacuum
1273018309
print.print_printer
CutePDF Writer
print.printer_CutePDF_Writer.print_bgcolor
false
print.printer_CutePDF_Writer.print_bgimages
false
print.printer_CutePDF_Writer.print_command
print.printer_CutePDF_Writer.print_downloadfonts
false
print.printer_CutePDF_Writer.print_edge_bottom
0
print.printer_CutePDF_Writer.print_edge_left
0
print.printer_CutePDF_Writer.print_edge_right
0
print.printer_CutePDF_Writer.print_edge_top
0
print.printer_CutePDF_Writer.print_evenpages
true
print.printer_CutePDF_Writer.print_footercenter
print.printer_CutePDF_Writer.print_footerleft
&PT
print.printer_CutePDF_Writer.print_footerright
&D
print.printer_CutePDF_Writer.print_headercenter
print.printer_CutePDF_Writer.print_headerleft
&T
print.printer_CutePDF_Writer.print_headerright
&U
print.printer_CutePDF_Writer.print_in_color
true
print.printer_CutePDF_Writer.print_margin_bottom
0.5
print.printer_CutePDF_Writer.print_margin_left
0.5
print.printer_CutePDF_Writer.print_margin_right
0.5
print.printer_CutePDF_Writer.print_margin_top
0.5
print.printer_CutePDF_Writer.print_oddpages
true
print.printer_CutePDF_Writer.print_orientation
0
print.printer_CutePDF_Writer.print_pagedelay
500
print.printer_CutePDF_Writer.print_paper_data
1
print.printer_CutePDF_Writer.print_paper_height
11.00
print.printer_CutePDF_Writer.print_paper_size_type
0
print.printer_CutePDF_Writer.print_paper_size_unit
0
print.printer_CutePDF_Writer.print_paper_width
8.50
print.printer_CutePDF_Writer.print_reversed
false
print.printer_CutePDF_Writer.print_scaling
1.00
print.printer_CutePDF_Writer.print_shrink_to_fit
true
print.printer_CutePDF_Writer.print_to_file
false
print.printer_CutePDF_Writer.print_unwriteable_margin_bottom
0
print.printer_CutePDF_Writer.print_unwriteable_margin_left
0
print.printer_CutePDF_Writer.print_unwriteable_margin_right
0
print.printer_CutePDF_Writer.print_unwriteable_margin_top
0
privacy.clearOnShutdown.cache
false
privacy.clearOnShutdown.cookies
false
privacy.clearOnShutdown.sessions
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.sanitizeOnShutdown
true
privacy.sanitize.timeSpan
4
security.warn_viewing_mixed
false

Chris Ilias
  • Moderator
357 réiteach 1952 freagra

Are you using Zone Alarm? If so, which version?

Are you using Zone Alarm? If so, which version?

Úinéir na ceiste

No I am not using Zone Alarm.

No I am not using Zone Alarm.

Úinéir na ceiste

I have the same problem. firefox 3.6.6 will not install because license file cannot be found.

I have the same problem. firefox 3.6.6 will not install because license file cannot be found.
Chris Ilias
  • Moderator
357 réiteach 1952 freagra

Réiteach Roghnaithe

In that case, uninstall Firefox, reboot your computer, delete the C:\\Program Files\Mozilla Firefox\ folder, then try re-installing using the instructions at How to download and install Firefox on Windows

In that case, [[Uninstalling Firefox|uninstall Firefox]], reboot your computer, delete the C:\\Program Files\Mozilla Firefox\ folder, then try re-installing using the instructions at [[Installing Firefox on Windows]]

Úinéir na ceiste

Hi Chris.

Won't I lose all my bookmark information and addon's if I do this?

Hi Chris. Won't I lose all my bookmark information and addon's if I do this?
Chris Ilias
  • Moderator
357 réiteach 1952 freagra

Nope. That info is kept in your profile folder. See Profiles - Where Firefox stores your bookmarks, passwords and other user data

Nope. That info is kept in your profile folder. See [[Profiles]]

Úinéir na ceiste

I had the same problem when updating to 3.6.6 from within Firefox. I ended up downloading the 3.6.6 complete install file separately and then running that directly from Windows. The installer detected that I simply needed an update to 3.6.6 and when all done, everything was working again. Basically, the same thing that Chris_Ilias recommend, but you might not need to delete Firefox first.

HTH

I had the same problem when updating to 3.6.6 from within Firefox. I ended up downloading the 3.6.6 complete install file separately and then running that directly from Windows. The installer detected that I simply needed an update to 3.6.6 and when all done, everything was working again. Basically, the same thing that Chris_Ilias recommend, but you might not need to delete Firefox first. HTH

Úinéir na ceiste

Thanks I downloaded and installed 3.6.6 separately and installed just fine

Thanks I downloaded and installed 3.6.6 separately and installed just fine
bigal42 0 réiteach 1 freagra

I do use zone alarm. Does it matter?

I do use zone alarm. Does it matter?
cor-el
  • Top 10 Contributor
  • Moderator
17540 réiteach 158604 freagra

Run the Firefox program once as Administrator (right-click: Run as Administrator).

If that doesn't help then do a clean reinstall.

  • Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Don't remove personal data when uninstalling.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

Run the Firefox program once as Administrator (right-click: Run as Administrator). If that doesn't help then do a clean reinstall. * Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop. * Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. * Don't remove personal data when uninstalling. * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling. Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.