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XUL Runner Error and Clean Uninstall
Yesterday, FF updated itself automatically to Version 3.6.6. Also, ZA Free upgraded to version version 9.2.057
Worked just fine until I turned the laptop on after lunch. Received a error message when trying to open FF "XUL Runner ERror: Platform Version 18.104.22.168 is not compatible with miniVersion >= 22.214.171.124 maxiVersion >= 126.96.36.199
From what I can gather I need to uninstall Mozilla from C drive before installing FF again. Here in lies my query:
The attachment show the contents of Mozilla folder on C drive Firefox folder on C Drive is basically the same. Do I delete the entire contents of both, one or the other?
EDIT: Attachment wouldn't load so here is the list:
A list of the files: CHROME COMPONENTS DEFAULTS DICTIONARIES EXTENSIONS GREPREFS MODULES PLUGINS RES SEARCHPLUGINS UNINSTALL
Also: AccesssibleMarshal.dll AccessibleMarshal.dll.moz-backup application.ini.mox-backup blocklist browserconfigurationproperties crashreporter crashreporter crashreport-override firefox firefox.exe.moz-callback freebl3.chk freeb13.dll install js3250.dll LICENSE mozcpp19.dll mozcrt19.dll nspr4.dll nss3.dll nsscdbi.dll nssdbm3.chk nssdbm3.dll nssutil3.dll platform plc4.dll plds4.dll plugin-container for Firefox README smime3.dll softokn3.chk softokn3.dll sqlite3.dll ssl3.dll update.locale updater updater xpcom.dll xul.dll
Every time Firefox opened
June 29, 2010
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
All Replies (1)
You can see that the updater had a problem with a few files: AccessibleMarshal.dll.moz-backup application.ini.mox-backup firefox.exe.moz-callback
These files could not be updated because they were probably locked or used by security software. You need to remove all files to be sure that they all can be recreated by doing a clean reinstalll.