Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Cannot open pdf on 3.6.3 on some sites even though have latest A Reader

  • 3 fhreagra
  • 5 leis an bhfadhb seo
  • 6 views
  • Freagra is déanaí ó AnonymousUser

AnonymousUser
AnonymousUser
more options

On several, but not all websites, when I want a pdf, I get a black page with a box with "Adobe Reader?" and a "Yes" button, which when clicked, does nothing to bring up the page. In other words, too often, I cannot open a pdf. This has been happening since I changed computers and moved to Firefox 3.6.3 on Windows 7 from AOL.

This happened

Every time Firefox opened

== I changed computers, operating system version, and browser.

On several, but not all websites, when I want a pdf, I get a black page with a box with "Adobe Reader?" and a "Yes" button, which when clicked, does nothing to bring up the page. In other words, too often, I cannot open a pdf. This has been happening since I changed computers and moved to Firefox 3.6.3 on Windows 7 from AOL. == This happened == Every time Firefox opened == I changed computers, operating system version, and browser.

All Replies (3)

AnonymousUser
AnonymousUser Úinéir na ceiste
more options

same problem

AnonymousUser
AnonymousUser Úinéir na ceiste
more options

I am having a similar program, but I am on a Mac, and I just get a blank page, with no download, no PDF opened, nothing. (except a blank page)

Please help!

Morbus
Morbus
more options

Hello everyone.

You may find these support articles helpful:

http://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox

If this doesn't help and everything seems ok, you should contact Adobe for support.