Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can no longer access info.bnf.fr or gallica.bnf.fr Your troubleshooting page was no use

  • 4 fhreagra
  • 0 leis an bhfadhb seo
  • 81 views
  • Freagra is déanaí ó fearfeasa
  • Open

"Server Not Found

Firefox can’t connect to the server at info.bnf.fr What can you do about it?

Try connecting on a different device. Check your modem or router. Disconnect and reconnect to Wi-Fi."


I've spent a lot of time doing all this, to no avail. If I change browser I don't have the problem. I've been using Mozilla browser since before Firefox was invented and never had a problem before. You've changed something in your latest upgrade which has caused this problem.

"Server Not Found Firefox can’t connect to the server at info.bnf.fr What can you do about it? Try connecting on a different device. Check your modem or router. Disconnect and reconnect to Wi-Fi." I've spent a lot of time doing all this, to no avail. If I change browser I don't have the problem. I've been using Mozilla browser since before Firefox was invented and never had a problem before. You've changed something in your latest upgrade which has caused this problem.

All Replies (4)

Hi

Are you able to access the site at?:

https://www.bnf.fr/fr

Do you have any add-ons installed in Firefox?

What security software do you have installed?

I have quite a lot of add-ons installed. However, I switched them all off, logged out of Firefox, restarted the iMac and it made no difference whatsoever.

The only security software I have is what came with the iMac; I haven't made any recent changes to it.

The following is the message I'm getting; it's a standard one:

"Server Not Found

"Firefox can’t connect to the server at gallica.bnf.fr What can you do about it?

"Try connecting on a different device. Check your modem or router. Disconnect and reconnect to Wi-Fi."

I can get a connection via Safari, but the illustrations won't load there.

Cuir ceist

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.