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Firefox Connectivity
jscher2000 -... replied
leeburger143
leeburger143

Almost every internet site that I go to using Firefox I get this message, "Hmm. We’re having trouble finding that site.". When I use Google Chrome or Microsoft Edge, I can get to the site? I really like using Firefox, but if it does not work?

Almost every internet site that I go to using Firefox I get this message, "Hmm. We’re having trouble finding that site.". When I use Google Chrome or Microsoft Edge, I can get to the site? I really like using Firefox, but if it does not work?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

The first step in finding a site is a DNS lookup, getting the IP address for the requested server. Your DNS lookups are failing, but I don't know why. Does it make any difference to choose a different type of DNS lookup, or disable DNS over HTTPS? See: Configure DNS over HTTPS protection levels in Firefox.

There's also this general article that might be relevant: Firefox can't load websites but other browsers can.