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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

DocuSign

mikebranton
mikebranton

Whenever I click a DocuSign link to open in the browser, i get a "page not found" message.

Whenever I click a DocuSign link to open in the browser, i get a "page not found" message.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor

Hmm, unless the links are at least a few weeks old, they probably have not expired.

Are the URLs similar to:

  • https://www.docusign.net/Signing/EmailStart.aspx?a=long-value&acct=long-value&er=long-value
  • https://na2.docusign.net/Signing/EmailStart.aspx?a=long-value&acct=long-value&er=long-value
  • https://eu.docusign.net/Signing/EmailStart.aspx?a=long-value&acct=long-value&er=long-value

If any of the 3 parameters (a, acct, er) are missing or do not have long values, do you use any add-ons that could be removing part of the URL as an anti-tracking measure?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor

Whoops, on the recent ones, there is an additional parameter:

https://eu.docusign.net/Signing/EmailStart.aspx?a=long-value&etti=24&acct=long-value&er=long-value