Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox opens without Account if opened from icon pinned to taskbar

more options

Noticed earlier today that after a Firefox update two icons appeared on the taskbar. Now I'm finding that whenever I try open Firefox from the taskbar it doesn't remember my previous session and looks as if I've signed out, Firefox behaves normally if I launch from the start menu.

I'm using Firefox Browser Windows MSIX package, mozzilla-MSIX - 1.0 v1.3.1.0 (64-bit). On Windows 11 Pro v23H2 build 22631.4169.

Noticed earlier today that after a Firefox update two icons appeared on the taskbar. Now I'm finding that whenever I try open Firefox from the taskbar it doesn't remember my previous session and looks as if I've signed out, Firefox behaves normally if I launch from the start menu. I'm using Firefox Browser Windows MSIX package, mozzilla-MSIX - 1.0 v1.3.1.0 (64-bit). On Windows 11 Pro v23H2 build 22631.4169.
Attached screenshots

All Replies (2)

more options

Seems to have resolved itself after I rebooted my computer. Will update if it reoccurs.

Helpful?

more options

samueljanetzki said

Seems to have resolved itself after I rebooted my computer. Will update if it reoccurs.

It has reoccurred, so if I open Firefox and pin the window to the taskbar, then the properties of that icon point to "C:\Program Files\WindowsApps\Mozilla.Firefox_131.0.0.0_x64__n80bbvh6b1yt2\VFS\ProgramFiles\Firefox Package Root\firefox.exe". This one opens without the account and looks to be a new session.

If I open the start menu and pin to taskbar from there I cannot see where the icon points to, but it opens a new window using the existing session.

Athraithe ag samueljanetzki ar

Helpful?

Cuir ceist

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.