Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Zoom controls unavailable

  • 5 fhreagra
  • 0 leis an bhfadhb seo
  • Freagra is déanaí ó jonzn4SUSE

more options

macOS Sonoma, M1 Not sure when this happened, but I can no longer change my zoom level in settings. As you can see in the screenshot, the - and + are both greyed out and I can't use them. Using cmd+ or cmd- doesnt work either.

'''macOS Sonoma, M1''' Not sure when this happened, but I can no longer change my zoom level in settings. As you can see in the screenshot, the - and + are both greyed out and I can't use them. Using cmd+ or cmd- doesnt work either.
Attached screenshots

All Replies (5)

more options

Provide steps to replicate. The Zoom controls are where?

Helpful?

more options

In the top right drop-down menu (the icon is the 3 horizontal lines)

Helpful?

more options

Much better screenshot. Is that color part of a theme? Did you try Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104 Can you log into another account and see if it has the same issue? My mac at work just updated to Sequoia, but I'll check in a few. No issues for me on my Linux computer. see screenshot

Helpful?

more options

Are the keyboard shortcuts "Ctrl +" and "CTRL -" not working as well?

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click "Refresh Firefox" in the Troubleshoot Mode start window

Helpful?

more options

No issues for me on my work mac. see screenshot

Athraithe ag jonzn4SUSE ar

Helpful?

Cuir ceist

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.