Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

hmmm for some reason we could not install Firefox

  • 4 fhreagra
  • 0 leis an bhfadhb seo
  • 20 views
  • Freagra is déanaí ó James

more options

hi there,

I'm having problem downloading Firefox browsers onto my Windows 7.

I'm constantly getting this message

Hmmm...For some reason we could not install Firefox.

Please help, two days have gone and still this problem hangs on....

Many thanks Q

hi there, I'm having problem downloading Firefox browsers onto my Windows 7. I'm constantly getting this message Hmmm...For some reason we could not install Firefox. Please help, two days have gone and still this problem hangs on.... Many thanks Q

All Replies (4)

more options

Upgrade to windows 10

more options

What security software are you running? At what point are you getting the message? Where are you downloading from ? https://www.mozilla.org/en-US/firefox/all/#product-desktop-release Are trying to upgrade via Help and then About Firefox from within an older version? Walk us through the steps please.

more options

Current Firefox release on the Mozilla server:

more options

Justmytech said

Upgrade to windows 10

The Firefox web browser still supports Windows 7, 8, 8.1 at least until Fx 115.0 as this is the next Release the ESR will be based on.