Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google Drive thinks ff ver 103 is outdated

  • 4 fhreagra
  • 0 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó GammaP

more options

Hello !

I am using ff latest ver 103.0.1 on Windows-10-Enterprise-22H2-19045.1865-x64. When I go to drive.google.com/ it redirects me immediately to their support site displaying page : https://support.google.com/drive/answer/6283888?visit_id=##################-##########&p=unsupported_browser&rd=1

hash is a single decimal digit above.

On the support page, there is a button labeled "Update your browser". On clicking that ff opens another tab showing website : https://updatemybrowser.org/

This website says my ff version is 45. I wonder where did they get this number from .... !

So I installed a user agent editor extension ( https://mybrowseraddon.com/custom-useragent-string.html ).

Now updatemybrowser.org says I am using latest ff. But Google Drive still redirects me to their support site.

Same behaviour seen in ff safe mode when all extensions are disabled.

What do I do to access the Google Drive page?

Thank you.

-Gamma

Edit : typoes

Hello ! I am using ff latest ver 103.0.1 on Windows-10-Enterprise-22H2-19045.1865-x64. When I go to drive.google.com/ it redirects me immediately to their support site displaying page : https://support.google.com/drive/answer/6283888?visit_id=##################-##########&p=unsupported_browser&rd=1 hash is a single decimal digit above. On the support page, there is a button labeled "Update your browser". On clicking that ff opens another tab showing website : https://updatemybrowser.org/ This website says my ff version is 45. I wonder where did they get this number from .... ! So I installed a user agent editor extension ( https://mybrowseraddon.com/custom-useragent-string.html ). Now updatemybrowser.org says I am using latest ff. But Google Drive still redirects me to their support site. Same behaviour seen in ff safe mode when all extensions are disabled. What do I do to access the Google Drive page? Thank you. -Gamma Edit : typoes

Athraithe ag GammaP ar

Réiteach roghnaithe

The System Details show a Firefox 45.0 user agent:

  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Firefox/45.0

See:

Read this answer in context 👍 2

All Replies (4)

more options

At home or work? Personal or work computer? VPN? The site works for me. see screenshot

Helpful?

more options

jonzn4SUSE said

At home or work? Personal or work computer? VPN? The site works for me. see screenshot

Hi, Thanks for your inputs. I am at home ( in UK ) on personal account. I have a VPN on my router. Its exit node is in London. Google Drive worked for me till ff ver 101. But after that the website says it's ff 45 !

I guess I set up some privacy or security flag unknowingly .... ?

Thank you.

-Gamma

Helpful?

more options

Réiteach Roghnaithe

The System Details show a Firefox 45.0 user agent:

  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Firefox/45.0

See:

Helpful?

more options

cor-el said

The System Details show a Firefox 45.0 user agent:
  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Firefox/45.0
See:

Hi cor-el,

Thank you for pointing out the solution. I followed the steps in first link above and found that the default useragent set to ff 45. I wonder who did that! Shouldn't Mozilla Maintenance Services take care of it?

Anyways, I just deleted the row and restarted the ff. 'Custom UserAgent String' extension somehow forced Google Drive to misread current ff version ( 103 ). So I disabled that extension and GD is back. Yay.

Thank you for your precise solution. :-)

-Gamma

Edit : Typo

Athraithe ag GammaP ar

Helpful?

Cuir ceist

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.