On Aug 14th 11 PM ET/Aug 15th 03:00 UTC, due to scheduled Firefox Account server maintenance, users may not be able to sign in or create a new subscription. This is expected to last approximately 30 minutes. Status updates can be found at https://status.vpn.mozilla.org or https://status.relay.firefox.com.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox not proccessing backup file

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó RobertJ

more options

hi im trying to get my bookmarks back after a full system wipe on my computer i saved all my items i needed to back up but now after reinstalling firefox and going to import my sqlite file to restore my bookmarks im met with the prompt saying Unable to process the backup file.

hi im trying to get my bookmarks back after a full system wipe on my computer i saved all my items i needed to back up but now after reinstalling firefox and going to import my sqlite file to restore my bookmarks im met with the prompt saying Unable to process the backup file.
Attached screenshots

All Replies (1)

more options

Hi zachzariwny, Make sure the bookmarks backup file is a .jsonlz4, .html or .json file.

Helpful?

Cuir ceist

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.