Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

For the past few days I could not access my e-mail trough Firefox, but I could through other browser - why?

more options

Please explain and advise how to resolve the problem. Thank you! Besides, why there is a mention in red that my account is not active. I have been using Firefox constantly for several years. Any explanation?

Please explain and advise how to resolve the problem. Thank you! Besides, why there is a mention in red that my account is not active. I have been using Firefox constantly for several years. Any explanation?

All Replies (1)

more options

Hi sslosar, See if these articles offer a quick fix -

Fix login issues on websites that require a username and password https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords

Firefox can't load websites but other browsers can https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can