Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Barcode Scanning

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó LDandridge

more options

When I scan a barcode using Firefox, characters are added/rearranged. This causes errors for our company's customers and inaccurate data entry. Scanning the attached barcode produced the following results in Firefox:

(01)05391529380069(17)210702(100)000026354 (01)05391529380069(17)210702(10)0000026354 (103)0591529380069(17)210702(10)0000026354 (00105391529380069(17)210702(10)0000026354 (01)90539152938006(17)210702(10)0000026354 ()31)0591529380069(17)210702(10)0000026354 ()1)065391521938009(17)210702(0)0000026354 (012)01539159380069(7)2107020(10)000026354 (00919053152380069(17)2100702(10)000026354 (01)05391529380069(17)210702)(10)000026354

The same barcode produced the following results in Notepad:

(01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354

I have checked for updates, cleared my cache, and rebooted my browser. I've also tried disabling active extensions.

When I scan a barcode using Firefox, characters are added/rearranged. This causes errors for our company's customers and inaccurate data entry. Scanning the attached barcode produced the following results in Firefox: (01)05391529380069(17)210702(100)000026354 (01)05391529380069(17)210702(10)0000026354 (103)0591529380069(17)210702(10)0000026354 (00105391529380069(17)210702(10)0000026354 (01)90539152938006(17)210702(10)0000026354 ()31)0591529380069(17)210702(10)0000026354 ()1)065391521938009(17)210702(0)0000026354 (012)01539159380069(7)2107020(10)000026354 (00919053152380069(17)2100702(10)000026354 (01)05391529380069(17)210702)(10)000026354 The same barcode produced the following results in Notepad: (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 I have checked for updates, cleared my cache, and rebooted my browser. I've also tried disabling active extensions.
Attached screenshots

Réiteach roghnaithe

Received a response from Zebra. The scanner has settings (Fast HID Keyboard and Quick Keypad Emulation) the browser cannot handle. In this case it was Quick Keypad Emulation (I assume because of the numbers instead of text. Waiting for confirmation from Zebra). After disabling this setting I was able to produce consistent and accurate results. I've never had this problem on my laptop (but have seen it on others) so I'm assuming it's related to a plug-in or extension. I hope this information is useful. I will consider this resolved unless you would like more information to look further into the problem.

(01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354

Read this answer in context 👍 0

All Replies (3)

more options

All three barcodes (code_128/text) in the screenshot show this result for me if I scan them with a barcode scan extension in Firefox or with a barcode scanner on my mobile device. I'm not seeing parenthesis like in your question part, so I don't know whether they are present in the barcode. How are you scanning the barcode in Firefox ?

010539152938006917210702100000026354
010539152938006917210702100000026354
010539152938006917210702100000026354
more options

I am scanning with a Zebra DS8108 Barcode Scanner. I didn't scan all three barcodes one barcode created different results with each scan. The scanner is programmed to include parenthesis around field identifiers. Would this (or another setting) cause errors with browsers?

more options

Réiteach Roghnaithe

Received a response from Zebra. The scanner has settings (Fast HID Keyboard and Quick Keypad Emulation) the browser cannot handle. In this case it was Quick Keypad Emulation (I assume because of the numbers instead of text. Waiting for confirmation from Zebra). After disabling this setting I was able to produce consistent and accurate results. I've never had this problem on my laptop (but have seen it on others) so I'm assuming it's related to a plug-in or extension. I hope this information is useful. I will consider this resolved unless you would like more information to look further into the problem.

(01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354