Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot access the Allstate insurance payment page.

  • 5 fhreagra
  • 1 leis an bhfadhb seo
  • 17 views
  • Freagra is déanaí ó sophieblue

more options

Firefox just has a circle of blue dots going around on the payment login page. I had to use Microsoft Edge (shudder) to login to make my payment, so it appears the problem isn't on Allstate's end, apparently.

I refreshed Firefox about 2 months ago, and it worked fine then. I've changed nothing since.

Attached screenshots

All Replies (5)

more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Helpful?

more options

I got my answer from Allstate. They no longer support Firefox due to recent issues with Firefox's secure connection implementation.

Helpful?

more options

Bummer.

Helpful?

more options

I contacted an administrator;

FredMcD said

Could you check this out, please? sophieblue [https://support.mozilla.org/en-US/que.../1350271#answer-1443067|said] I got my answer from Allstate. They no longer support Firefox due to recent issues with Firefox's secure connection implementation.

AliceWyman said

The user needs to report the allstate webpage address (url) and the error message. See tis bu report for an example: https://bugzilla.mozilla.org/show_bug.cgi?id=1143031

Helpful?

more options

There's no error message, but I'll give it a shot! Thanks!

Helpful?

Cuir ceist

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.