Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Recent character encoding errors

  • 7 bhfreagra
  • 1 leis an bhfadhb seo
  • 30 views
  • Freagra is déanaí ó JohnGlitsos

more options

Recently I have been seeing, what I believe is character encoding errors on many web sites.

As you can see from the attached, it appears as a series of 'ddddddddddd' but if I copy and paste that into Word or a text editor it appears correctly. Kinda random, some sites, some areas.

My Firefox automatically updates, so I do not know what version this started.

Attached screenshots

Réiteach roghnaithe

Hi John, PDFs are a special case because the text in the document is rendered to a background image that you can't inspect directly. It would be easier to experiment with a normal web page, but in case you're curious, there is a layer of transparent text in front of the image that is used for selection/copy and for Find. If you look at the middle panel of the inspector, you'll see a rule starting with

.textLayer span

and the first property is the text color (transparent). If you hover your mouse over that rule, a checkbox should appear allowing you to turn it off. The text layer then should be visible. I assume it has the same problem?

In that case, Firefox is not using the author's intended font, but the question is why...

Read this answer in context 👍 0

All Replies (7)

more options

There's a new menu command. On the menu bar, View > Repair Text Encoding. That may help. If you don't have the menu bar showing, use alt or alt+v. I don't know whether it's on the other menu; I can't find it there.

Helpful?

more options

You can check for issues with fonts.

You can right-click and select "Inspect Element" to open the builtin Inspector with this element selected.

You can check in the Rules tab in the right panel in the Inspector what font-family is used for selected text. You can check in the Font tab in the right panel in the Inspector what font is actually used because Firefox might be using a different font than specified by the website.

Helpful?

more options

TerryN21 Yes, I see View > Repair Text Encoding in the menu bar, but for some reason it is greyed out.

cor-el I will try inspecting some elements that show this behavior. Will let you know.

Thanks!

Helpful?

more options

Looking at Inspect Element - all three fonts are fine there. But the font shown on the page is nothing like what is shown. Please see screenshot.

Helpful?

more options

Réiteach Roghnaithe

Hi John, PDFs are a special case because the text in the document is rendered to a background image that you can't inspect directly. It would be easier to experiment with a normal web page, but in case you're curious, there is a layer of transparent text in front of the image that is used for selection/copy and for Find. If you look at the middle panel of the inspector, you'll see a rule starting with

.textLayer span

and the first property is the text color (transparent). If you hover your mouse over that rule, a checkbox should appear allowing you to turn it off. The text layer then should be visible. I assume it has the same problem?

In that case, Firefox is not using the author's intended font, but the question is why...

Helpful?

more options

I see "font-family: serif" for the font setting (set via a style attribute), so it looks something is wrong with that font.

Athraithe ag cor-el ar

Helpful?

more options

Thank you to all. Having me inspect elements - especially in non-pdf web pages, led to the discovery that my Helvetica system font was corrupted. I replaced the font and the issue went away!

Helpful?

Cuir ceist

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.