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best buy rewards expiration date

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Best Buy's rewards web site displays a table showing reward certificate status. There is a column for expiration date. FireFox does not display anything in this column. Other browsers do show the date. I tried to inspect the elements on the page but nothing is listed as the date, it's truly blank.

I have seen others postings on this problem going back to the fall of 2020.

Jim Mullens

Best Buy's rewards web site displays a table showing reward certificate status. There is a column for expiration date. FireFox does not display anything in this column. Other browsers do show the date. I tried to inspect the elements on the page but nothing is listed as the date, it's truly blank. I have seen others postings on this problem going back to the fall of 2020. Jim Mullens

All Replies (3)

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Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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Hi Jim, I only have 34 points (and no issued certificates), so I can't reproduce this problem myself. I guess I need to go shopping. ;-)

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Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for related messages about blocked content.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

You can also check the Web Console for relevant-looking messages.