Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Stops Working After New Tab

  • 5 fhreagra
  • 1 leis an bhfadhb seo
  • 16 views
  • Freagra is déanaí ó FredMcD

more options

I've been using Firefox for years. Nothing has changed, but within the last month or two it has this habit of more or less not working until I close the whole browser and reopen.

It happens when I open up a new tab and try to search something. Sometimes (maybe only 10% of the time) it will just not do anything. Most of the time (the 90%) it works just fine. But that 10% failure will fill in the address bar with what I was trying to search, and it will show something like "https://www.google.com/search?client=firefox-b-1-d&q=example+search+phrase", but nothing loads. I can even type "www.google.com" but then nothing happens. Clicking favorited links on the toolbar usually stops working at that moment also. I have to close everything and then reopen, and then it magically starts to work again.

I've even uninstalled and re-installed firefox. No luck.

It's become rather annoying and if I can't figure out the cause it may be time to switch over to chrome..

Win 10, Firefox v90.0.2

All Replies (5)

more options

Is this only when using Goggle? Try the same search using other search engines.


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Helpful?

more options

Wow! It does seem to only be google related. When this problem occurs, I can type "www.microsoft.com" and it goes there just fine. But as I mentioned earlier, searching doesn't work, and "www.google.com" doesn't work. Shamefully, it didn't hit me that a common problem there was google.

I'll try deleting cookies and cache and see if that does it.

Helpful?

more options

So it's very much google related. I changed my default search engine to DuckDuckGo and had zero issues. Every now and then I do the "!g" command to make it search with google and it just now it caused the issue. Taking the "!g" command away makes it search just fine (but through DDG of course).

So then the question becomes: any idea why I occasionally have this issue with google?


I see that I didn't respond earlier and say that before I found out that it was only google-related, that I did go through and delete all cache and cookies. Didn't seem to help.

Helpful?

more options

You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

You can do a malware scan just to be sure.

Helpful?

more options

Do this with Google;

Delete browsing, search and download history on Firefox {web link}

Remove a single website from your history {web link}

Open the History Manager <Control> (Mac=<Command>) <Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any site settings And Passwords.

Helpful?

Cuir ceist

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.