Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox continiues to wipe all of my saved password and bookmarks.

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 25 views
  • Freagra is déanaí ó FredMcD

more options

Firefox continiues to wipe all of my saved password and bookmarks. After fresh windows install, I signed into my account and figured out that all of my bookmarks are gone. It happend for the second time. I have a mobile device running firefox which is lincked to my account. It's also gone there. How can I fix it or restore my data?

Réiteach roghnaithe

Shut down the old sync. Then create a new account. or Resetting the sync password, or changing its e-mail, will remove all data from the servers.

The data in your profiles will not be affected.

Read this answer in context 👍 1

All Replies (2)

more options

UPD: Password are saved and synced on my mobile device. Is there a way to transfer them? UPD2: Managed to sync my passwords, but my bookmarks are missing.

If I won't be able to find the way to restore them. I'm switching to Brave or Chrome. It's my second time firefox does it.

Athraithe ag Kyrylo ar

more options

Réiteach Roghnaithe

Shut down the old sync. Then create a new account. or Resetting the sync password, or changing its e-mail, will remove all data from the servers.

The data in your profiles will not be affected.