Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

fire fox reboots on its own, what I am looking at is gone when it comes back up,and there is no history

  • 7 bhfreagra
  • 1 leis an bhfadhb seo
  • 5 views
  • Freagra is déanaí ó FredMcD

more options

bp-7176de9d-c527-4e1b-8a41-7506b0210619 bp-a4667c88-d9f2-4db4-b6c1-1990e0210619 bp-0597f57e-4684-4bef-b53e-270f70210619 bp-9a3de1fe-4cc5-4ec9-a245-600b60210619 bp-df99594f-5db9-411b-b6a1-7a1e00210619 bp-4e1e8314-0499-4594-ab17-e93e60210619

All Replies (7)

more options

affidavit1 said

and there is no history

What about the rest of your profile? Settings, bookmarks, history, passwords . . . .

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

Athraithe ag FredMcD ar

Helpful?

more options

The crash reports you posted are from Thu, 30 Apr 2020 22:30:39 GMT We need reports from the last few days.

Helpful?

more options

there are none

Helpful?

more options

no old folders, settings ect are still the same

Helpful?

more options

affidavit1 said

and there is no history

FredMcD said

What about the rest of your profile? Settings, bookmarks, history, passwords . . . .


About how long before the problem shows up?

What were you doing at the time? surfing, watching a clip, reading something . . . .

Helpful?

more options

shows about an hour after I'm surfing. normally have numerous tabs open

Helpful?

more options

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

Helpful?

Cuir ceist

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.