Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Widevine will not install on FireFox

  • 6 fhreagra
  • 1 leis an bhfadhb seo
  • 13 views
  • Freagra is déanaí ó iggy67

more options

I have an issue where I can not listen to Spotify because Widevine Content Decryption Module provided by Google Inc. will not install in Firefox. I visited other threads in this form hoping to find a fix for this issue to no avail. I even Googled it and tried the info from the results still nothing. I have not able to use Spotify for 2 months. Either Mozilla gets on the band wagon and fix this issue with Widevine or dump Widevine and use a different plugin for DRM content. This is very ridiculous.

I have an issue where I can not listen to Spotify because Widevine Content Decryption Module provided by Google Inc. will not install in Firefox. I visited other threads in this form hoping to find a fix for this issue to no avail. I even Googled it and tried the info from the results still nothing. I have not able to use Spotify for 2 months. Either Mozilla gets on the band wagon and fix this issue with Widevine or dump Widevine and use a different plugin for DRM content. This is very ridiculous.

All Replies (6)

more options

Try to toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can check the Browser Console for possible messages about 'gmp'. Enable only XHR to make it easier to spot the request to download the Widevine plugin.

Make sure you do not block access to redirector.gvt1.com via the Windows hosts file or otherwise.

more options

None of that worked. and I can't get to that website. I don't any blocking software on the pc. I can't edit the hosts file on this pc because Windows 10 says I need permission to do so. So it is only the sample unaltered hosts file that came with the pc. IMO, they need to find an alternative plugin other than Googles piece of crap.

Athraithe ag iggy67 ar

more options

You should see a XHR request for the Widevine plugin in the Browser Console shortly after you toggle DRM OFF and then ON again. Don't you see this request in the Browser Console ?

more options

This is what I see. XHRDELETEhttps://api.spotify.com/v1/me/notifications/user?connection_id=YzUyMzliNTctYTE2NC00NzA5LTgyYmEtZmEyOWQ2NTYyZjQyK2RlYWxlcit0Y3A6Ly9ndWMzLWRlYWxlci1iLW56a2MuZ3VjMy5zcG90aWZ5Lm5ldDo1NzAwKzg1NDY0QTQ0MzNGRDZGNzE0N0Y2RERBMDZCRTdFRDI2QTk4QzlFNzE4NEZENUM4N0E2MjFGQTI1Njk4MDJBM0U%3D [HTTP/2 400 Bad Request 109ms]

XHROPTIONShttps://guc-spclient.spotify.com/connect-state/v1/devices/hobs_56ace979c2df82ace8238f0cb7bc6b1b1a0 [HTTP/2 200 OK 98ms]

XHRGEThttps://apresolve.spotify.com/?type=dealer&type=spclient [HTTP/2 200 OK 96ms]

XHRDELETEhttps://guc-spclient.spotify.com/connect-state/v1/devices/hobs_56ace979c2df82ace8238f0cb7bc6b1b1a0 [HTTP/2 204 No Content 102ms]

XHRGEThttps://apresolve.spotify.com/?type=dealer&type=spclient [HTTP/2 200 OK 203ms]

XHRPOSThttps://sentry.io/api/114855/envelope/?sentry_key=de32132fc06e4b28965ecf25332c3a25&sentry_version=7 [HTTP/1.1 200 OK 644ms]

XHRGEThttps://apresolve.spotify.com/?type=dealer&type=spclient [HTTP/2 200 OK 244ms]

XHRGEThttps://api.spotify.com/v1/me [HTTP/1.1 200 OK 0ms]

XHRPOSThttps://guc-spclient.spotify.com/gabo-receiver-service/v3/events [HTTP/2 200 OK 294ms]

XHRGEThttps://guc-spclient.spotify.com/remote-config-resolver/v2/configs/platforms/web/clients/web-player/property-sets/d04852d679efb7de?installation-id=2fce755173d6773f02d35b921bae90bd&fetch-type=delayed [HTTP/2 200 OK 112ms]

XHROPTIONShttps://api.spotify.com/v1/me/notifications/user?connection_id=NjA0MTQxODgtMzNhZS00MDE1LTliYzQtNmY3YmU5Nzg5OTM3K2RlYWxlcit0Y3A6Ly9ndWMzLWRlYWxlci1iLXZ2NDIuZ3VjMy5zcG90aWZ5Lm5ldDo1NzAwK0RBRDU0RDQwQTVBNDZERkU0MDE3MEVGQTg3RDc0OUIzNUE3QjBDQTkxMkRBOTU4N0EyQTJGQkEzNEJBNTYyNkI%3D [HTTP/2 200 OK 93ms]

XHRGEThttps://guc-spclient.spotify.com/quicksilver/v2/triggers?trig_type=URI&trig_type=CLIENT_EVENT&ctv_type=web-modal& [HTTP/2 200 OK 209ms]

XHRGEThttps://cdn.cookielaw.org/consent/50da44be-0564-43df-b139-329aedcf267b/50da44be-0564-43df-b139-329aedcf267b.json [HTTP/2 200 OK 0ms]

XHRPUThttps://api.spotify.com/v1/me/notifications/user?connection_id=NjA0MTQxODgtMzNhZS00MDE1LTliYzQtNmY3YmU5Nzg5OTM3K2RlYWxlcit0Y3A6Ly9ndWMzLWRlYWxlci1iLXZ2NDIuZ3VjMy5zcG90aWZ5Lm5ldDo1NzAwK0RBRDU0RDQwQTVBNDZERkU0MDE3MEVGQTg3RDc0OUIzNUE3QjBDQTkxMkRBOTU4N0EyQTJGQkEzNEJBNTYyNkI%3D [HTTP/2 200 OK 128ms]

XHRGEThttps://api.spotify.com/v1/me [HTTP/1.1 200 OK 0ms]

XHRGEThttps://spclient.wg.spotify.com/melody/v1/product_state?market=from_token [HTTP/1.1 200 OK 0ms]

XHRGEThttps://cdn.cookielaw.org/consent/50da44be-0564-43df-b139-329aedcf267b/dfbcfeb9-d6be-4e8f-9f4c-027cfadb9f4b/en.json XHRGEThttps://pixel.spotify.com/v2/sync?ce=1&pp= [HTTP/2 200 OK 102ms]

XHRPOSThttps://guc-spclient.spotify.com/gabo-receiver-service/v3/events [HTTP/2 200 OK 149ms]

XHRGEThttps://api.spotify.com/v1/me [HTTP/1.1 200 OK 0ms]

XHRGEThttps://cdn.cookielaw.org/scripttemplates/6.16.0/assets/otFlat.json XHRGEThttps://ct.pinterest.com/user/?tid=2617608197512&pd=%7B%22np%22%3A%22gtm%22%2C%22pin_unauth%22%3A%22dWlkPU1qZzVNRE0yTkRZdE4yUTFaQzAwT0RaaExXRm1PV1l0T1dFM1pqYzNZV016TWpreA%22%7D&cb=1620001143907 [HTTP/2 200 OK 369ms]

XHRGEThttps://cdn.cookielaw.org/scripttemplates/6.16.0/assets/v2/otPcCenter.json [HTTP/2 200 OK 0ms]

XHRPOSThttps://ct.pinterest.com/md/ [HTTP/2 204 No Content 175ms]

XHRPOSThttps://www.google-analytics.com/j/collect?v=1&_v=j90&a=1750075989&t=pageview&_s=1&dl=https%3A%2F%2Fopen.spotify.com%2F&dp=%2F&ul=en-us&de=UTF-8&dt=Spotify%20-%20Web%20Player%3A%20Music%20for%20everyone&sd=24-bit&sr=1536x864&vp=1320x460&je=0&xid=MWr8aLHloFYZFWEBPMRVgQ&xvar=0&_u=QACAAEABAAAAAC~&jid=38701402&gjid=1805194289&cid=1318642335.1619983928&tid=UA-5784146-31&_gid=2118011500.1619983928&_r=1&gtm=2wg4l3PZHN3VD&cd1=us&cd8=web_player_prototype&cd9=1&cd31=us&cd51=https%3A%2F%2Fopen.spotify.com%2F&z=11833128 [HTTP/2 200 OK 82ms]

XHRPOSThttps://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j90&tid=UA-5784146-31&cid=1318642335.1619983928&jid=38701402&gjid=1805194289&_gid=2118011500.1619983928&_u=QACAAEAAAAAAAC~&z=1527582353 [HTTP/2 200 OK 85ms]

XHRPOSThttps://guc-spclient.spotify.com/gabo-receiver-service/v3/events

BTW, I do not know how to read stuff like this. You are going to hand feed me through this.

more options

Here is it with DRM turned back on. XHRDELETEhttps://api.spotify.com/v1/me/notifications/user?connection_id=NjA0MTQxODgtMzNhZS00MDE1LTliYzQtNmY3YmU5Nzg5OTM3K2RlYWxlcit0Y3A6Ly9ndWMzLWRlYWxlci1iLXZ2NDIuZ3VjMy5zcG90aWZ5Lm5ldDo1NzAwK0RBRDU0RDQwQTVBNDZERkU0MDE3MEVGQTg3RDc0OUIzNUE3QjBDQTkxMkRBOTU4N0EyQTJGQkEzNEJBNTYyNkI%3D

XHRGEThttps://apresolve.spotify.com/?type=dealer&type=spclient [HTTP/2 200 OK 447ms]

XHRPOSThttps://sentry.io/api/114855/envelope/?sentry_key=de32132fc06e4b28965ecf25332c3a25&sentry_version=7 [HTTP/1.1 200 OK 608ms]

XHRGEThttps://apresolve.spotify.com/?type=dealer&type=spclient [HTTP/2 200 OK 93ms]

XHRGEThttps://api.spotify.com/v1/me [HTTP/1.1 200 OK 0ms]

XHRPOSThttps://guc-spclient.spotify.com/gabo-receiver-service/v3/events [HTTP/2 200 OK 541ms]

XHRGEThttps://guc-spclient.spotify.com/remote-config-resolver/v2/configs/platforms/web/clients/web-player/property-sets/d04852d679efb7de?installation-id=2fce755173d6773f02d35b921bae90bd&fetch-type=delayed [HTTP/2 200 OK 298ms]

XHROPTIONShttps://api.spotify.com/v1/me/notifications/user?connection_id=NGY0YzNlNGQtOGMzNC00OGNhLTgzNGUtMjUxMzA1Nzk0NzkxK2RlYWxlcit0Y3A6Ly9ndWMzLWRlYWxlci1iLWpieDEuZ3VjMy5zcG90aWZ5Lm5ldDo1NzAwKzUwQTEwRkZFNDg0NDlGNzRGNzExOTcxNEExOTlEQjc3RDVGREEzQkIxRDc2QkFBRDJDQUMxMzIzMzYwMThGMEM%3D [HTTP/2 200 OK 93ms]

XHRGEThttps://guc-spclient.spotify.com/quicksilver/v2/triggers?trig_type=URI&trig_type=CLIENT_EVENT&ctv_type=web-modal& [HTTP/2 200 OK 174ms]

XHRGEThttps://cdn.cookielaw.org/consent/50da44be-0564-43df-b139-329aedcf267b/50da44be-0564-43df-b139-329aedcf267b.json [HTTP/2 200 OK 0ms]

XHRPUThttps://api.spotify.com/v1/me/notifications/user?connection_id=NGY0YzNlNGQtOGMzNC00OGNhLTgzNGUtMjUxMzA1Nzk0NzkxK2RlYWxlcit0Y3A6Ly9ndWMzLWRlYWxlci1iLWpieDEuZ3VjMy5zcG90aWZ5Lm5ldDo1NzAwKzUwQTEwRkZFNDg0NDlGNzRGNzExOTcxNEExOTlEQjc3RDVGREEzQkIxRDc2QkFBRDJDQUMxMzIzMzYwMThGMEM%3D [HTTP/2 200 OK 127ms]

XHRGEThttps://api.spotify.com/v1/me [HTTP/1.1 200 OK 0ms]

XHRGEThttps://spclient.wg.spotify.com/melody/v1/product_state?market=from_token [HTTP/1.1 200 OK 0ms]

XHRGEThttps://cdn.cookielaw.org/consent/50da44be-0564-43df-b139-329aedcf267b/dfbcfeb9-d6be-4e8f-9f4c-027cfadb9f4b/en.json [HTTP/2 200 OK 0ms]

XHRGEThttps://api.spotify.com/v1/me [HTTP/1.1 200 OK 0ms]

XHRGEThttps://pixel.spotify.com/v2/sync?ce=1&pp= [HTTP/2 200 OK 200ms]

XHRGEThttps://cdn.cookielaw.org/scripttemplates/6.16.0/assets/otFlat.json [HTTP/2 200 OK 0ms]

XHRGEThttps://cdn.cookielaw.org/scripttemplates/6.16.0/assets/v2/otPcCenter.json [HTTP/2 200 OK 0ms]

XHRPOSThttps://guc-spclient.spotify.com/gabo-receiver-service/v3/events [HTTP/2 200 OK 215ms]

XHRGEThttps://ct.pinterest.com/user/?tid=2617608197512&pd=%7B%22np%22%3A%22gtm%22%2C%22pin_unauth%22%3A%22dWlkPU1qZzVNRE0yTkRZdE4yUTFaQzAwT0RaaExXRm1PV1l0T1dFM1pqYzNZV016TWpreA%22%7D&cb=1620001672003 [HTTP/2 200 OK 372ms]

XHRGEThttps://fastly-insights.com/api/v1/config/040e3997-282c-4275-ba9b-a406ce78b133 [HTTP/1.1 200 OK 437ms]

XHRPOSThttps://ct.pinterest.com/md/ [HTTP/2 204 No Content 182ms]

XHRPOSThttps://guc-spclient.spotify.com/gabo-receiver-service/v3/events [HTTP/2 200 OK 322ms]

XHRGEThttps://astral-v4.pops.fastly-insights.com/o.svg?u=cea118f7-e7d4-42fe-9824-c647bdc698ca [HTTP/1.1 200 OK 599ms]

XHRGEThttps://spclient.wg.spotify.com/playlist/v2/user/timko67/rootlist?decorate=revision%2Clength%2Cattributes%2Ctimestamp%2Cowner&bustCache=1620001671915 [HTTP/1.1 200 OK 0ms]

XHRPOSThttps://www.google-analytics.com/j/collect?v=1&_v=j90&a=86216497&t=pageview&_s=1&dl=https%3A%2F%2Fopen.spotify.com%2F&dp=%2F&ul=en-us&de=UTF-8&dt=Spotify%20-%20Web%20Player%3A%20Music%20for%20everyone&sd=24-bit&sr=1536x864&vp=1320x460&je=0&xid=MWr8aLHloFYZFWEBPMRVgQ&xvar=0&_u=QACAAEABAAAAAC~&jid=243502447&gjid=1915814277&cid=1318642335.1619983928&tid=UA-5784146-31&_gid=2118011500.1619983928&_r=1&gtm=2wg4l3PZHN3VD&cd1=us&cd8=web_player_prototype&cd9=1&cd31=us&cd51=https%3A%2F%2Fopen.spotify.com%2F&z=1462725559 [HTTP/2 200 OK 169ms]

XHRGEThttps://cea118f7-e7d4-42fe-9824-c647bdc698ca.us.u.fastly-insights.com/l [HTTP/1.1 200 OK 724ms]

XHRPOSThttps://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j90&tid=UA-5784146-31&cid=1318642335.1619983928&jid=243502447&gjid=1915814277&_gid=2118011500.1619983928&_u=QACAAEAAAAAAAC~&z=743740459 [HTTP/2 200 OK 601ms]

XHRGEThttps://scl-v4.pops.fastly-insights.com/o.svg?u=cea118f7-e7d4-42fe-9824-c647bdc698ca [HTTP/1.1 200 OK 1341ms]

XHRGEThttps://api.spotify.com/v1/views/personalized-recommendations?timestamp=2021-05-02T20%3A27%3A52.037Z&platform=web&content_limit=10&limit=20&types=album%2Cplaylist%2Cartist%2Cshow%2Cstation%2Cepisode&image_style=gradient_overlay&country=US&locale=en&market=from_token [HTTP/1.1 200 OK 0ms]

XHRGEThttps://spclient.wg.spotify.com/recently-played/v3/user/timko67/recently-played?alt=json&limit=20&market=from_token [HTTP/1.1 200 OK 0ms]

XHRGEThttps://api-partner.spotify.com/pathfinder/v1/query?operationName=fetchMultipleExtractedColors&variables=%7B%22uris%22%3A%5B%22https%3A%2F%2Fi.scdn.co%2Fimage%2Fab67706c0000da84be26af7465177d5357584511%22%2C%22https%3A%2F%2Fi.scdn.co%2Fimage%2Fab67706c0000da84152ae2628ff1d301c0221961%22%2C%22https%3A%2F%2Fi.scdn.co%2Fimage%2Fab67706c0000da841620f554088afe4b7b3a531e%22%2C%22https%3A%2F%2Fmosaic.scdn.co%2F640%2Fab67616d00001e020fbb27d908c9b2de1bb5d321ab67616d00001e024fdb0337978c7464cdfb1783ab67616d00001e027a25ef4d242f82510e652041ab67616d00001e02b065002ec760593ec9dbe305%22%2C%22https%3A%2F%2Fmosaic.scdn.co%2F640%2Fab67616d00001e020bd484adfb2fa30cd8df12c1ab67616d00001e024fd0756c55d336d7e533ebcdab67616d00001e026db0b75182c54680392aaa20ab67616d00001e02b00ee453b3496535eaa6e4b3%22%2C%22https%3A%2F%2Fmosaic.scdn.co%2F640%2Fab67616d00001e0214d09c1ad67f2028764ee0f4ab67616d00001e02150d704ba401da31dd3ff91fab67616d00001e02b7578013decfa174e30dc298ab67616d00001e02f9f2dda2df2a695b9bad3440%22%2C%22https%3A%2F%2Fmosaic.scdn.co%2F640%2Fab67616d00001e02027d9159dddde748a0f08345ab67616d00001e0253183e83ebefe63af1f36b37ab67616d00001e02ae0a8b30d18a6e3f7e459ef9ab67616d00001e02d0b316844df433fb3c1299da%22%2C%22https%3A%2F%2Fi.scdn.co%2Fimage%2Fab67706c0000da84fe7ddbb56806a4aa5903c2af%22%2C%22https%3A%2F%2Fmosaic.scdn.co%2F640%2Fab67616d00001e02680ac0a0e8f39e6e2ae80406ab67616d00001e0276d5286cfba206a1aa2966e2ab67616d00001e02933cf67cacfab71afa20c6c4ab67616d00001e02e6b859b16a880b851822871d%22%2C%22https%3A%2F%2Fmosaic.scdn.co%2F640%2Fab67616d00001e0243de9079ae02773c1fae9a26ab67616d00001e02527dcb252b7f4a99a0b120c2ab67616d00001e025d149c05419231f335e35bb7ab67616d00001e02c943e2d6e7a55edb908a83dc%22%5D%7D&extensions=%7B%22persistedQuery%22%3A%7B%22version%22%3A1%2C%22sha256Hash%22%3A%228110312f8cdee8e1073aa40bb39eaf7c70ea435df82b6d00471ad9420c363e73%22%7D%7D [HTTP/2 200 OK 120ms]

XHRGEThttps://pdk-v4.pops.fastly-insights.com/o.svg?u=cea118f7-e7d4-42fe-9824-c647bdc698ca [HTTP/1.1 200 OK 758ms]

XHRGEThttps://mia-v4.pops.fastly-insights.com/o.svg?u=cea118f7-e7d4-42fe-9824-c647bdc698ca [HTTP/1.1 200 OK 341ms]

XHRGEThttps://api.spotify.com/v1/views/recently-played?timestamp=2021-05-02T20%3A27%3A53.866Z&platform=web&content_limit=10&limit=20&types=album%2Cplaylist%2Cartist%2Cshow%2Ccollection%2Cstation&image_style=gradient_overlay&country=US&market=from_token&locale=en [HTTP/1.1 200 OK 0ms]

XHRGEThttps://fra-v4.pops.fastly-insights.com/o.svg?u=cea118f7-e7d4-42fe-9824-c647bdc698ca [HTTP/1.1 200 OK 1225ms]

XHRPOSThttps://guc-spclient.spotify.com/gabo-receiver-service/v3/events [HTTP/2 200 OK 174ms]

XHRGEThttps://any-v4.pops.fastly-insights.com/o.svg?u=cea118f7-e7d4-42fe-9824-c647bdc698ca [HTTP/1.1 200 OK 438ms]

XHRGEThttps://bur-v4.pops.fastly-insights.com/o.svg?u=cea118f7-e7d4-42fe-9824-c647bdc698ca [HTTP/1.1 200 OK 799ms]

XHRGEThttps://bos-v4.pops.fastly-insights.com/o.svg?u=cea118f7-e7d4-42fe-9824-c647bdc698ca [HTTP/1.1 200 OK 646ms]

XHRGEThttps://hel-v4.pops.fastly-insights.com/o.svg?u=cea118f7-e7d4-42fe-9824-c647bdc698ca [HTTP/1.1 200 OK 1304ms]

XHRGEThttps://bare-v4.pops.fastly-insights.com/o.svg?u=cea118f7-e7d4-42fe-9824-c647bdc698ca

more options

Just found out it was a Geo Location thing. I had to use a VPN to bypass my ISP to get a connection to redirector.gvt1.com and I was able to fix it,