Trying to UPGRADE FIREFOX
I am not new to Mozilla or Firefox as my first version was 1.0 in ~ 1998. I rarely use the current version of Firefox as; it never works 'out of the box', one has to learn to use the 'new features' by trial and error as there are no instructions of the 'changes'..... Being BUGGED for weeks every second to "upgrade", they wore me down. I tried to install rel 87.0. I got a message warning that using an older release would be disastrous and the two options was “EXIT or CREATE A NEW PROFILE". I choose EXIT. IT REFUSED TO CONINUED. It only accepted "NEW PROFILE". After 87.0 came up, EVERYING WAS GONE, BOOKMARKS, HISTORY, ADD-ONS....and an hour later trying to customize the toolbars.... AND features like the old "+" TO ADD A NEW TAB.... IT REALLY "GOT MY 'GOAT'. [A NICER FORM OF HOW I FELT ABOUT MOZELLA/FIREFOX PERSONNEL] and rel 87.0 There are NO actual instructions on how to go to your old profile which MIGHT let you see, restore all the crap a NEW PROFILE LOST. Now I am blank and lost all the time I spent trying to customize 87.0 hours ago. AM I THE ONLY ONE FRUSTRATED WITH "MOZELLA" And its "personnel"?
ANY ADVICE ON HOW TO RECOVER ALL MY "HISTORY" I LOST WITH THIS 87.0 FIASCO? Or am I SCREWED.
All Replies (6)
PS: THIS "HELP" REQUEST BROUGHT TO YOU FROM A "GOOGLE" BROWSER AS THE "NEW" FIREFOX rel 87.0 BROSWER IS "HOSED" FOR NOW. THANK 'GOODNESS' FOR GOOGLE HAVING A "RELIABLE" BROWSER.
The information on this page may help: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update
hello jag,
can you to your FF profile folder and tell us what the filenames are in it?
c drive > users > your acct > app data > local > mozilla > firefox > profiles
The first FOUR have today's DATES but #5 is an older date so is most likely the "old one I need'.
TO: TJN21 Thanks for the listing of PROFILES. The page shows 5 profiles. 4 are NEW today and the 5th is older. Each have "button" that says; "Launch in a new browser" and the 4 new ones launched the new, blank browser. but the old one did not have a " "Launch in a new browser" but the MESSAGE of "EXIT or CREATE A NEW..." "EXIT" IS the only option that does anything and gives me the new browser with no data.
So, this method does not allow me to use the OLD PROFILE, JUST an "EXIT". COMMAND.
With Firefox closed you can copy files from an old profile to the one currently in use: https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile See also: https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data You have 3 too many profiles which you can delete: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles