Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

"OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly" but doesn't install

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 1319 views
  • Freagra is déanaí ó cor-el

rachelhartstein
rachelhartstein
more options

I am trying to get Netflix to play on my new Macbook Air (M1). Not working. A little sleuthing led me to check about:addons, where I see this message "OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly." However, the installation is not happening. Help!

I am trying to get Netflix to play on my new Macbook Air (M1). Not working. A little sleuthing led me to check about:addons, where I see this message "OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly." However, the installation is not happening. Help!

Réiteach roghnaithe

Hi,

we're not using OpenH264 Video Codec for Netflix. Perhaps you have to install Rosetta. See Netflix, Hulu, Disney+ or Prime error after installing Firefox version 84 on Mac.

Read this answer in context 👍 1

All Replies (2)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Réiteach Roghnaithe

Hi,

we're not using OpenH264 Video Codec for Netflix. Perhaps you have to install Rosetta. See Netflix, Hulu, Disney+ or Prime error after installing Firefox version 84 on Mac.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that Netflix uses Widevine to play DRM protected videos.

Try to toggle DRM off/on to see if that makes Firefox (re)load DRM components.