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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Set my Primary Password yesterday, now FireFox tells me its incorrect??

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I set my primary password yesterday since I was leaving my laptop with a service person. Today, Firefox tells me the password is incorrect. I am entirely confident I know what I intended the password to be, and it seems wholly unrealistic that I made the same typo twice in one entry, yet I've trial and errored almost every possible typo I can think would cause this. I am really not sure what to do now, all my accounts are locked behind a password that is not the one I set less than 24 hours ago. What can I do?

I set my primary password yesterday since I was leaving my laptop with a service person. Today, Firefox tells me the password is incorrect. I am entirely confident I know what I intended the password to be, and it seems wholly unrealistic that I made the same typo twice in one entry, yet I've trial and errored almost every possible typo I can think would cause this. I am really not sure what to do now, all my accounts are locked behind a password that is not the one I set less than 24 hours ago. What can I do?

All Replies (2)

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Same issue.

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It is possible that you had caps lock enabled, so you can try that.

You can also try to modify the password via the device manager.

  • Options/Preferences -> Privacy & Security
    Certificates: Security Devices -> Software Security Device