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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

File no longer there

julissa_ann
julissa_ann
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Everytime I download a pdf and open it with firefox, the file goes missing afterwards. Now the files no longer available for download and the pdf I downloaded suddenly went missing

Everytime I download a pdf and open it with firefox, the file goes missing afterwards. Now the files no longer available for download and the pdf I downloaded suddenly went missing

Réiteach roghnaithe

Is this problem on Android or on a desktop version of Firefox? I'm guessing it's Windows, MacOS, or Linux?

Firefox on desktop can do a few different things when retrieving a PDF:

(1) Open it directly into the PDF viewer without asking questions.

Firefox saves the PDF in the web cache, which isn't directly accessible to you. Use the Download button in the PDF viewer in this case to save the file to a more convenient location.

(2) Show a Download dialog with 3 choices

Here you can choose to open the PDF in Firefox or in an outside application. In either of those cases, Firefox saves the PDF in the system Temp folder. This folder is subject to getting cleared.

Alternately, you can instruct Firefox to Save the file. This file is saved in your designated Downloads folder or if you set Firefox to let you choose where to save, wherever you chose.

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All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Réiteach Roghnaithe

Is this problem on Android or on a desktop version of Firefox? I'm guessing it's Windows, MacOS, or Linux?

Firefox on desktop can do a few different things when retrieving a PDF:

(1) Open it directly into the PDF viewer without asking questions.

Firefox saves the PDF in the web cache, which isn't directly accessible to you. Use the Download button in the PDF viewer in this case to save the file to a more convenient location.

(2) Show a Download dialog with 3 choices

Here you can choose to open the PDF in Firefox or in an outside application. In either of those cases, Firefox saves the PDF in the system Temp folder. This folder is subject to getting cleared.

Alternately, you can instruct Firefox to Save the file. This file is saved in your designated Downloads folder or if you set Firefox to let you choose where to save, wherever you chose.