Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Lost passwords when I Refreshed Firefox

  • 3 fhreagra
  • 2 leis an bhfadhb seo
  • 45 views
  • Freagra is déanaí ó FredMcD

more options

I refreshed Firefox and lost all my passwords, this according to the description of "Refresh" was not supposed to happen. There is only one profile. What if anything can I do to get all my pwords back? Thanks for your help.

I refreshed Firefox and lost all my passwords, this according to the description of "Refresh" was not supposed to happen. There is only one profile. What if anything can I do to get all my pwords back? Thanks for your help.

Réiteach roghnaithe

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Read this answer in context 👍 1

All Replies (3)

more options

Réiteach Roghnaithe

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

more options

Glad to help. Safe Surfing.