Recent answers to Videos playing slowhttps://support.mozilla.org/ga-IE/questions/13221692021-01-17T10:12:30-08:00Glad to help. Safe Surfing.
2021-01-17T10:12:30-08:00fredmcd-hotmailhttps://support.mozilla.org/ga-IE/questions/1322169#answer-1384788<p>Glad to help&#46; Safe Surfing&#46;
</p>Ok, thanks! Clearing the cookies for the site did the job!
I tried clearing the cache first, which d2021-01-17T10:04:49-08:00yohejohnhttps://support.mozilla.org/ga-IE/questions/1322169#answer-1384785<p>Ok, thanks! Clearing the cookies for the site did the job!
</p><p>I tried clearing the cache first, which didn't help.
</p><p>But the cookies thing worked. I'm still not sure 'why' or 'how' but I'll take it.
</p><p>Bowing warmly,
</p><p>John
</p>Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you 2021-01-17T01:55:29-08:00fredmcd-hotmailhttps://support.mozilla.org/ga-IE/questions/1322169#answer-1384657<p>Many site issues can be caused by corrupt cookies or cache&#46;
</p><p><strong>Warning&nbsp;! ! </strong> This will log you out of sites you're
logged in to&#46; You may also lose any settings
for that website&#46;
</p>
<ul><li> <a href="https://support&#46;mozilla&#46;org/en-US/kb/delete-cookies-remove-info-websites-stored" rel="nofollow">Delete cookies to remove the information websites have stored on your computer</a> {web link}
</li></ul>
<ul><li> <a href="https://support&#46;mozilla&#46;org/en-US/kb/how-clear-firefox-cache" rel="nofollow">How to clear the Firefox cache</a> {web link}
</li></ul>
<p>If there is still a problem, <strong><a href="https://support&#46;mozilla&#46;org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode" rel="nofollow">Start Firefox in Safe Mode</a></strong> {web link}
by holding down the <strong>&lt;Shift&gt; <em>(Mac=Options)</em></strong> key, and then starting Firefox&#46;
</p><p>A small dialog should appear&#46; Click <strong>Start In Safe Mode</strong> (not Refresh)&#46;
Did this help?
</p><p>While you are in safe mode;
</p><p>Try disabling graphics hardware acceleration in Firefox&#46; Since this feature was added to Firefox it has gradually improved but there are still a few glitches&#46;
</p><p><em><a href="https://support&#46;mozilla&#46;org/en-US/kb/forum-response-disable-hardware-acceleration" rel="nofollow">How to disable Hardware Acceleration</a></em> {web link}
</p>