Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox "show all history"

  • 8 bhfreagra
  • 1 leis an bhfadhb seo
  • 21 views
  • Freagra is déanaí ó frank.leonard

more options

Firefox for Mac 83.0 -"show all history" locked at "older six months" with 10 items phrase "official support" -will not delete -no recent history

Attached screenshots

Réiteach roghnaithe

The screenshot shows that there is a problem with the places database.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Read this answer in context 👍 0

All Replies (8)

more options

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional

Helpful?

more options

I cannot locate Places Database in Firefox. Please provide all steps to reach it.

Helpful?

more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Helpful?

more options

On Mac, I can reach and select in finder places.squilite. Exactly where is/how do I reach verify/integrity button? I cannot locate it.

Should I also verify the following two items places.squilite-shm places.squilite-wal  ?

Athraithe ag frank.leonard ar

Helpful?

more options

The files places.sqlite-shm and places.sqlite-wal are SQLite temp files and should disappear once you close Firefox.

Like posted a few times above, you can find "Verify Integrity" on the about:support page.

Helpful?

more options

Found Verify integrity button (thanks), which produced following result (image) for places.squilite.

How do I correct malformed database disk image? Firefox for another user (administrator) on this mac continues to work correctly.

Helpful?

more options

Réiteach Roghnaithe

The screenshot shows that there is a problem with the places database.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Helpful?

more options

You solved problem. Thanks

Helpful?

Cuir ceist

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.