Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost all my bookmarks, tabs, history, etc. Cannot sync for some reason

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 9 views
  • Freagra is déanaí ó FredMcD

more options

Good day!

Today I have opened Mozilla Firefox as usual and for some reason, everything was gone, by everything I mean EVERYTHING, no logins, no passwords saved, no bookmarks (I had probably around a thousand of them) no search history, nothing, I was trying to restore my previous session (with more than 100 tabs open... yeah I know) and nothing happened. For some reason the starting page was Yahoo instead of my normal Google search page... but I don't think it was that typical virus that replace everything with Yahoo and makes it impossible to change it back, because I was actually able to change the starting page back to google without any problems and my Malwarebytes didn't detect anything, so I am absolutely baffled as to what happened. I was trying the sync service but it doesn't work at all, nothing is restored. It's almost like someone broke into my account synced with everything and then erased it all from the server... is it even possible? Or could something overwrote or replace the Mozilla Firefox files on my computer? Where should I look for my original files, settings, saves, etc. on my computer, maybe something has been saved? Maybe I can find something? Please help, it is really painful to lose thousands of websites that I had saved and organized in many different bookmarks and folders.

Kind regards, Simon

All Replies (2)

more options

Helpful?

more options

Helpful?

Cuir ceist

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.